Skip to content

eDesk pricing

Customer support and live-chat software for business teams.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

$ 39 per user/month

Seat · per user/month Standalone · Fixed
Growth
USD 89 monthly

$ 89 per user/month

Seat · per user/month Standalone · Fixed
Professional
USD 119 monthly

$ 119 per user/month

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom Tailored pricing

Flat Standalone · Contact sales

What each plan includes

Feature names follow eDesk’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Essential

Highlights

Online stores

1

Included
Centralized support workspace
Included
Live chat
Included

Growth

Highlights

Online stores

5

Included
Performance reporting
Included
CSAT surveys
Included

Professional

Highlights

Online stores

10

Included
Assisted onboarding
Included
Read-only users

2

Included

Enterprise

Highlights

Channels

Unlimited

Included
Dedicated account manager
Included
Multi-brand workflows
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Essential: USD 39 monthly
  • Growth: USD 89 monthly
  • Professional: USD 119 monthly
  • Enterprise: Contact sales
  • $ 39 per user/month
  • $ 89 per user/month
  • $ 119 per user/month
  • Custom Tailored pricing