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eDesk pricing

Customer support and live-chat software for business teams.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

$ 39 per user/month

Seat · per user/month Standalone · Fixed
Growth
USD 89 monthly

$ 89 per user/month

Seat · per user/month Standalone · Fixed
Professional
USD 119 monthly

$ 119 per user/month

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom Tailored pricing

Flat Standalone · Contact sales

What each plan includes

Feature names follow eDesk’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Essential

Highlights

Online stores

1

Included
Centralized support workspace
Included
Live chat
Included

Growth

Highlights

Online stores

5

Included
Performance reporting
Included
CSAT surveys
Included

Professional

Highlights

Online stores

10

Included
Assisted onboarding
Included
Read-only users

2

Included

Enterprise

Highlights

Channels

Unlimited

Included
Dedicated account manager
Included
Multi-brand workflows
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Essential: USD 39 monthly
  • Growth: USD 89 monthly
  • Professional: USD 119 monthly
  • Enterprise: Contact sales
  • $ 39 per user/month
  • $ 89 per user/month
  • $ 119 per user/month
  • Custom Tailored pricing
Pricing page