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Chatbase vs eDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

USD · US · source: www.edesk.com

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

$ 39 per user/month

Seat · per user/month Standalone · Fixed
Growth
USD 89 monthly

$ 89 per user/month

Seat · per user/month Standalone · Fixed
Professional
USD 119 monthly

$ 119 per user/month

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom Tailored pricing

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

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Message credits (monthly)

50

Included

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Agents

1

Included

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AI Actions per agent

0

Included

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Training content size

1 MB

Included

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Workspace seats

1 member

Included

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Personalization

Excluded

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Attachments

Excluded

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Outbound campaigns

Excluded

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Voice

Excluded

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Voice Telephony

Excluded

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Excluded

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Tickets as a source

Excluded

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Activity Basic analytics

Excluded

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Advanced analytics

Excluded

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Integrations & API API access

Excluded

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Advanced OpenAI models

Excluded

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Advanced Anthropic models

Excluded

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Advanced Gemini models

Excluded

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Advanced DeepSeek models

Excluded

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Advanced Meta models

Excluded

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Advanced MoonshotAI models

Excluded

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Advanced Mistral models

Excluded

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Advanced Z.ai models

Excluded

Hobby — Hobby

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Message credits (monthly)

700

Included

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Agents

1

Included

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AI Actions per agent

5

Included

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Training content size

10 MB

Included

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Workspace seats

2 members

Included

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Personalization

Included

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Attachments

Included

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Outbound campaigns

Excluded

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Voice

Excluded

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Voice Telephony

Excluded

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Excluded

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Tickets as a source

Excluded

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Activity Basic analytics

Included

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Advanced analytics

Excluded

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Integrations & API API access

Included

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Advanced OpenAI models

Included

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Advanced Anthropic models

Included

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Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

Standard — Standard

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Message credits (monthly)

4,000

Included

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Agents

1

Included

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AI Actions per agent

8

Included

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Training content size

20 MB

Included

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Workspace seats

3 members

Included

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Personalization

Included

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Attachments

Included

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Outbound campaigns

Included

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Voice

Included

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Voice Telephony

Included

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Included

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Tickets as a source

Included

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Activity Basic analytics

Excluded

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Advanced analytics

Included

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Integrations & API API access

Included

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Advanced OpenAI models

Included

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Advanced Anthropic models

Included

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Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

Pro — Pro

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Message credits (monthly)

15,000

Included

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Agents

1

Included

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AI Actions per agent

12

Included

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Training content size

40 MB

Included

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Workspace seats

5 members

Included

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Personalization

Included

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Attachments

Included

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Outbound campaigns

Included

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Voice

Included

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Voice Telephony

Included

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Concurrent Calls

Included

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Training Auto retrain agents

Included

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Sources suggestions

Included

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Tickets as a source

Included

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Activity Basic analytics

Excluded

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Advanced analytics

Included

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Integrations & API API access

Included

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Advanced OpenAI models

Included

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Advanced Anthropic models

Included

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Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

eDesk

Essential

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Online stores

1

Included

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Centralized support workspace

Included

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Live chat

Included

Growth

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Online stores

5

Included

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Performance reporting

Included

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CSAT surveys

Included

Professional

Highlights

Online stores

10

Included

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Assisted onboarding

Included

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Read-only users

2

Included

Enterprise

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Channels

Unlimited

Included

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Dedicated account manager

Included

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Multi-brand workflows

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

eDesk

  1. Source
    • Essential: USD 39 monthly
    • Growth: USD 89 monthly
    • Professional: USD 119 monthly
    • Enterprise: Contact sales