LiveAgent vs Saysimple

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

LiveAgent

See full pricing history

USD · US · source: www.liveagent.com

Plan	Pricing	Charged by	Offer type
Small business	USD 19 monthly · USD 15 / month with annual commitment $19 per agent/month billed monthly; $15 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Medium business	USD 35 monthly · USD 29 / month with annual commitment $35 per agent/month billed monthly; $29 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Large business Highlighted	USD 59 monthly · USD 49 / month with annual commitment $59 per agent/month billed monthly; $49 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	USD 85 monthly · USD 69 / month with annual commitment $85 per agent/month billed monthly; $69 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed

Saysimple

See full pricing history

EUR · US · source: www.saysimple.com

Plan	Pricing	Charged by	Offer type
Grow	EUR 139 monthly · EUR 119 / month with annual commitment €119 /month €139 per month	Flat · /month	Standalone · Fixed
Scale Highlighted	EUR 349 monthly · EUR 289 / month with annual commitment €289 /month €349 per month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveAgent

Small business

Plan card Ticketing: Included
Plan card Live chat: Included
Plan card Knowledge base: Included
Plan card Automation rules: Included

Medium business

Plan card Call center and IVR: Included
Plan card Reports: Included
Plan card Proactive chat invitations: Included
Plan card SSO and custom roles: Included

Large business

Plan card Time tracking: Included
Plan card Audit log: Included
Plan card Facebook, Instagram, X, Viber, Telegram, and WhatsApp: Included

Enterprise

Plan card Dedicated account manager: Included
Plan card Priority support: Included
Plan card Assisted channel integration: Included

Saysimple

Grow

Included in the package Users: 3

Included
Included in the package Contacts included: 2.000

Included
Included in the package Conversation history: 90 days

Included
Included in the package WhatsApp channels included: 1

Included
General features Flow Builder: Available as add-on

Excluded
General features Zapier integration: Available as add-on

Excluded
General features API, webhooks & plug-in development kit: Excluded
General features Custom integration: Excluded
General features Customer succes manager: Excluded

Scale

Included in the package Users: 5

Included
Included in the package Contacts included: 5.000

Included
Included in the package Conversation history: 365 days

Included
Included in the package WhatsApp channels included: 2

Included
General features Flow Builder: Included
General features Zapier integration: Included
General features API, webhooks & plug-in development kit: Included
General features Custom integration: Included
General features Customer succes manager: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveAgent

August 27, 2026 Source
- Small business: USD 19 monthly · USD 15 / month with annual commitment
- Medium business: USD 35 monthly · USD 29 / month with annual commitment
- Large business: USD 59 monthly · USD 49 / month with annual commitment
- Enterprise: USD 85 monthly · USD 69 / month with annual commitment

Saysimple

August 27, 2026 Source
- Grow: EUR 139 monthly · EUR 119 / month with annual commitment
- Scale: EUR 349 monthly · EUR 289 / month with annual commitment
August 27, 2026 Source
- Grow: EUR 139 monthly
- Scale: EUR 349 monthly