Skip to content

Chatwoot Cloud vs Olark

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatwoot Cloud

USD · US · source: www.chatwoot.com

Plan Pricing Charged by Offer type
Hacker
Free

$0 per agent per month

Flat · per month Standalone · Free
Startups
USD 19 / month with annual commitment

$19/agent/month billed annually

Unit · per agent per month, billed annually Standalone · Fixed
Business Highlighted
USD 39 / month with annual commitment

$39/agent/month billed annually

Unit · per agent per month, billed annually Standalone · Fixed
Enterprise
USD 99 / month with annual commitment

$99/agent/month billed annually

Unit · per agent per month, billed annually Standalone · Fixed

USD · US · source: www.olark.com

Plan Pricing Charged by Offer type
Standard AI Website Agent — default Highlighted
USD 400 monthly · USD 400 / month with annual commitment

$400 /month · billed annually ($4,800/yr)

Flat · $400 /month · billed annually ($4,800/yr) Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatwoot Cloud

Hacker

Plan card

Agents

Up to 2

Included

Plan card

Conversations

500/month

Included

Plan card

Data retention

30 days

Included

Startups

Plan card

Unlimited conversations

Included

Plan card

Captain AI credits

300

Included

Plan card

Data retention

1 year

Included

Business

Plan card

Voice channel

Included

Plan card

Teams and automation rules

Included

Plan card

Data retention

2 years

Included

Enterprise

Plan card

SSO and SAML

Included

Plan card

Audit logs

Included

Plan card

Data retention

3 years

Included

Olark

Standard AI Website Agent — default

Highlights

Unlimited AI conversations

Included

Highlights

One human agent seat included

Included

Highlights

Additional human agents

$29/agent/month

Excluded

Highlights

Automatic FAQ & knowledge updates

Included

Highlights

Lead capture & qualification

Included

Highlights

Proactive engagement

Included

Highlights

White glove support and account management

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatwoot Cloud

  1. Source
    • Hacker: Free
    • Startups: USD 19 / month with annual commitment
    • Business: USD 39 / month with annual commitment
    • Enterprise: USD 99 / month with annual commitment

Olark

  1. Source
    • Standard AI Website Agent — default: USD 400 monthly · USD 400 / month with annual commitment