Botpress vs Customerly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Botpress

See full pricing history

USD · US · source: botpress.com

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat	Standalone · Free
Plus	USD 150 / month with annual commitment $150/mo billed annually	Flat	Standalone · Fixed
Team Highlighted	USD 750 / month with annual commitment $750/mo billed annually	Flat	Standalone · Fixed
Enterprise	Contact sales Custom pricing	Flat	Standalone · Contact sales

Customerly

See full pricing history

USD · US · source: www.customerly.io

Plan	Pricing	Charged by	Offer type
Core	USD 19 monthly Core — $19 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Growth Highlighted	USD 69 monthly Growth — $69 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Ultimate	USD 99 monthly Ultimate — $99 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Aura AI Agent	USD 0.45 monthly Aura AI Agent — $0.45 per AI conversation; no seats required	Usage · per AI-assisted conversation; no seats required	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free

Conversations Included conversations: 100

Included
Conversations Additional conversations: Excluded
Conversations Auto-recharge on overage: Excluded
Workspace Seats: 3

Included
Workspace AI agents: 3

Included
Highlights Resolution SLA: Included
Help Center Help Center: Included
Help Center Custom domain: Excluded
Support Community support: Included
Channels Webchat white-labelling: Excluded
Channels Voice: Excluded
Collaboration features Teams & RBAC: Excluded
Collaboration features Routing & assignment: Excluded
Collaboration features Team analytics: Excluded
Storage Table rows: 1K

Included
Storage Vector storage: 100MB

Included
Storage File storage: 100MB

Included

Plus

Conversations Included conversations: 250/mo

Included
Conversations Additional conversations: $65/100 convos

Included
AI usage AI usage included: $25

Included
Workspace Seats: 3

Included
Workspace AI agents: Unlimited

Included
Channels Whitelabel webchat: Included
Channels WhatsApp: Included
Channels Voice: Excluded
Help Center Help Center + custom domain: Included
Support Technical support via live chat: Included
Collaboration features Teams & RBAC: Excluded
Collaboration features Routing & assignment: Excluded
Collaboration features Team analytics: Excluded
Storage Table rows: 100K

Included
Storage Vector storage: 1GB

Included
Storage File storage: 10GB

Included

Team

Conversations Included conversations: 1,500/mo

Included
Conversations Additional conversations: $50/100 convos

Included
AI usage AI usage included: $150

Included
Workspace Seats: Unlimited

Included
Workspace AI agents: Unlimited

Included
Collaboration features Teams, routing & RBAC: Included
Collaboration features Team analytics: Included
Collaboration features Real-time collaboration: Included
Channels Whitelabel webchat: Included
Channels Voice: Excluded
Help Center Help Center + custom domain: Included
Storage Table rows: 500K

Included
Storage Vector storage: 5GB

Included
Storage File storage: 50GB

Included

Enterprise

Conversations Included conversations: Custom

Included
Conversations Additional conversations: Custom

Included
Workspace Seats: Unlimited

Included
Workspace AI agents: Unlimited

Included
Support Dedicated support: Included
Support Uptime SLA: Included
Security & Compliance Security review: Included
Storage Custom storage: Custom

Included
Channels Voice channel: Included
Support Import and export AI agents between workspaces: Included
Support Create a public profile and share your Botpress development projects: Included
Collaboration features Teams & RBAC: Included
Storage Table rows: Custom

Included
Storage Vector storage: Custom

Included
Storage File storage: Custom

Included

Customerly

Core

Plan comparison Included AI conversations: 10/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 500/month

Limited
Plan comparison Canned responses: 2

Limited
Plan comparison Teams: 1

Limited
Plan comparison Conversation history: 30 days

Limited
Plan comparison Chatflows: 1

Limited
Plan comparison Custom lists: 5

Limited
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Partial

Limited
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Excluded
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Excluded
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Excluded
Plan comparison Support type: AI only

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Growth

Plan comparison Included AI conversations: 20/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 1,000/month

Limited
Plan comparison Canned responses: 5

Limited
Plan comparison Teams: Unlimited

Included
Plan comparison Conversation history: Unlimited

Included
Plan comparison Chatflows: 10

Limited
Plan comparison Custom lists: Unlimited

Included
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Included
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Included
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Included
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Excluded
Plan comparison Support type: AI first plus human reply within 48 hours

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Ultimate

Plan comparison Included AI conversations: 50/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 5,000/month

Limited
Plan comparison Canned responses: Unlimited

Included
Plan comparison Teams: Unlimited

Included
Plan comparison Conversation history: Unlimited

Included
Plan comparison Chatflows: Unlimited

Included
Plan comparison Custom lists: Excluded
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Included
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Included
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Included
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Included
Plan comparison Support type: Human reply within 30 minutes

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Aura AI Agent

Plan comparison AI conversations: $0.45 each

Limited
Plan comparison Seats: No seats required

Excluded
Plan comparison Help Center training: Included
Plan comparison End-to-end conversation resolution: Included
Plan comparison AI Missions: Included
Plan comparison Human escalation: Full context included

Limited
Plan comparison Conversation credits: Never expire

Included
Plan comparison Free trial: 14 days

Limited

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botpress

August 31, 2026
Official pricing page
- Free: Free
- Plus: USD 150 / month with annual commitment
- Team: USD 750 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free — Free: Free
- Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
- Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Customerly

August 29, 2026
Official pricing page
- Core: USD 19 monthly
- Growth: USD 69 monthly
- Ultimate: USD 99 monthly
- Aura AI Agent: USD 0.45 monthly