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Chatbit vs Customerly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatbit.co

Plan Pricing Charged by Offer type
Starter
Free

Starter — $0/month

Flat · per month Standalone · Free
Core
USD 19 monthly

Core — $19/month

Flat · per month Standalone · Fixed
Growth Highlighted
USD 99 monthly

Growth — $99/month

Flat · per month Standalone · Fixed
Enterprise
USD 399 monthly

Enterprise — $399/month

Flat · per month Standalone · Fixed

USD · US · source: www.customerly.io

Plan Pricing Charged by Offer type
Core
USD 19 monthly

Core — $19 per seat/monthly; annual billing gives two months free

Seat · per seat per month; yearly billing gives two months free Standalone · Fixed
Growth Highlighted
USD 69 monthly

Growth — $69 per seat/monthly; annual billing gives two months free

Seat · per seat per month; yearly billing gives two months free Standalone · Fixed
Ultimate
USD 99 monthly

Ultimate — $99 per seat/monthly; annual billing gives two months free

Seat · per seat per month; yearly billing gives two months free Standalone · Fixed
Aura AI Agent
USD 0.45 monthly

Aura AI Agent — $0.45 per AI conversation; no seats required

Usage · per AI-assisted conversation; no seats required Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbit

Starter

Limits

Messages

100 per month

Limited

Limits

Chatbots

1

Limited

Models

AI models

GPT-5.6 Luna only

Included

Limits

Context limit

40k

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Core

Limits

Messages

5,000 per month

Limited

Limits

Chatbots

2

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Growth

Limits

Messages

20k per month

Limited

Limits

Chatbots

5

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Enterprise

Limits

Messages

50k per month

Limited

Limits

Chatbots

10

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Customerly

Core

Plan comparison

Included AI conversations

10/month

Limited

Plan comparison

Additional AI conversations

$0.45 each

Limited

Plan comparison

Included interactions

500/month

Limited

Plan comparison

Canned responses

2

Limited

Plan comparison

Teams

1

Limited

Plan comparison

Conversation history

30 days

Limited

Plan comparison

Chatflows

1

Limited

Plan comparison

Custom lists

5

Limited

Plan comparison

Live chat, AI, email replies, attachments and typing previews

Included

Plan comparison

Advanced chatflow actions

Partial

Limited

Plan comparison

User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts

Excluded

Plan comparison

Surveys, NPS, white-label, advanced segmentation, workflows and integrations

Excluded

Plan comparison

Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification

Excluded

Plan comparison

Support type

AI only

Limited

Plan comparison

Free trial

14 days

Limited

Plan comparison

AI Companion add-on

$19 per agent/month billed annually

Limited

Growth

Plan comparison

Included AI conversations

20/month

Limited

Plan comparison

Additional AI conversations

$0.45 each

Limited

Plan comparison

Included interactions

1,000/month

Limited

Plan comparison

Canned responses

5

Limited

Plan comparison

Teams

Unlimited

Included

Plan comparison

Conversation history

Unlimited

Included

Plan comparison

Chatflows

10

Limited

Plan comparison

Custom lists

Unlimited

Included

Plan comparison

Live chat, AI, email replies, attachments and typing previews

Included

Plan comparison

Advanced chatflow actions

Included

Plan comparison

User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts

Included

Plan comparison

Surveys, NPS, white-label, advanced segmentation, workflows and integrations

Included

Plan comparison

Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification

Excluded

Plan comparison

Support type

AI first plus human reply within 48 hours

Limited

Plan comparison

Free trial

14 days

Limited

Plan comparison

AI Companion add-on

$19 per agent/month billed annually

Limited

Ultimate

Plan comparison

Included AI conversations

50/month

Limited

Plan comparison

Additional AI conversations

$0.45 each

Limited

Plan comparison

Included interactions

5,000/month

Limited

Plan comparison

Canned responses

Unlimited

Included

Plan comparison

Teams

Unlimited

Included

Plan comparison

Conversation history

Unlimited

Included

Plan comparison

Chatflows

Unlimited

Included

Plan comparison

Custom lists

Excluded

Plan comparison

Live chat, AI, email replies, attachments and typing previews

Included

Plan comparison

Advanced chatflow actions

Included

Plan comparison

User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts

Included

Plan comparison

Surveys, NPS, white-label, advanced segmentation, workflows and integrations

Included

Plan comparison

Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification

Included

Plan comparison

Support type

Human reply within 30 minutes

Limited

Plan comparison

Free trial

14 days

Limited

Plan comparison

AI Companion add-on

$19 per agent/month billed annually

Limited

Aura AI Agent

Plan comparison

AI conversations

$0.45 each

Limited

Plan comparison

Seats

No seats required

Excluded

Plan comparison

Help Center training

Included

Plan comparison

End-to-end conversation resolution

Included

Plan comparison

AI Missions

Included

Plan comparison

Human escalation

Full context included

Limited

Plan comparison

Conversation credits

Never expire

Included

Plan comparison

Free trial

14 days

Limited

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbit

    • Starter: Free
    • Core: USD 19 monthly
    • Growth: USD 99 monthly
    • Enterprise: USD 399 monthly

Customerly

    • Core: USD 19 monthly
    • Growth: USD 69 monthly
    • Ultimate: USD 99 monthly
    • Aura AI Agent: USD 0.45 monthly