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eDesk vs Jelly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.edesk.com

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

$ 39 per user/month

Seat · per user/month Standalone · Fixed
Growth
USD 89 monthly

$ 89 per user/month

Seat · per user/month Standalone · Fixed
Professional
USD 119 monthly

$ 119 per user/month

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom Tailored pricing

Flat Standalone · Contact sales

USD · US · source: letsjelly.com

Plan Pricing Charged by Offer type
Jelly — Standard
USD 29 monthly · USD 26.58 / month with annual commitment

$348 $319 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed
Royal Jelly — Premium Highlighted
USD 69 monthly · USD 57.5 / month with annual commitment

$828 $690 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights

Online stores

1

Included

Highlights

Centralized support workspace

Included

Highlights

Live chat

Included

Growth

Highlights

Online stores

5

Included

Highlights

Performance reporting

Included

Highlights

CSAT surveys

Included

Professional

Highlights

Online stores

10

Included

Highlights

Assisted onboarding

Included

Highlights

Read-only users

2

Included

Enterprise

Highlights

Channels

Unlimited

Included

Highlights

Dedicated account manager

Included

Highlights

Multi-brand workflows

Included

Jelly

Jelly — Standard

Highlights

Shared team email addresses

Up to 3

Included

Highlights

Users

Unlimited

Included

Highlights

Inbox collaboration features

Included

Highlights

Saved replies

Included

Highlights

Support

Included

Royal Jelly — Premium

Highlights

Shared team email addresses

Unlimited

Included

Highlights

Advanced Rules

Included

Highlights

Send Later

Included

Highlights

Mailboxes

Included

Highlights

Syncing of sent mail via IMAP

Included

Highlights

API access (beta)

Included

Highlights

Integrations (Discord, Slack, Webhooks)

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

eDesk

  1. Source
    • Essential: USD 39 monthly
    • Growth: USD 89 monthly
    • Professional: USD 119 monthly
    • Enterprise: Contact sales

Jelly

  1. Source
    • Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
    • Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment