Re:amaze
Basic — default
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Unlimited Email Inboxes
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Included
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Live Chat
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Included
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Social Media Channels
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Included
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Public/Internal FAQ
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Included
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Workflow Automation (Macros)
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Included
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Response Templates
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Included
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Website Integration
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Included
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Chatbots
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Included
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Cues (Proactive Messages)
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Included
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Basic Reporting
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Included
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Re:amaze AI Agent
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5 resolutions per month per user included. $0.85 per additional resolution.
Included
Pro — default
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All of the features in Basic
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Included
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Manage Multiple Brands in one Account
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Included
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Live View of Site Visitors
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Included
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Advanced Reporting
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Included
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SMS and Voice Channels
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Included
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Custom Hosted Domain
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Included
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Customizable Email Appearance
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Included
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AI Intents
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Included
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Status Page
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Included
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Re:amaze AI Agent
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10 resolutions per month per user included. $0.85 per additional resolution.
Included
Plus — default
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All of the features in Pro
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Included
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Peek (Live Screensharing)
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Included
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Departments (Staff Groups)
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Included
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Staff Performance Reporting
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Included
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Staff Shifts and Vacation Days
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Included
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Customizable Staff Roles
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Included
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Customer Satisfaction Ratings
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Included
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In-Chat Video Calls
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Included
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Optional Classic Chat Mode
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Included
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FAQ Article Edit History
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Included
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Re:amaze AI Agent
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20 resolutions per month per user included. $0.85 per additional resolution.
Included