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Customerly vs Missive

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Customerly

See full pricing history

USD · US · source: www.customerly.io

Plan Pricing Charged by Offer type
Core
USD 19 monthly

Core — $19 per seat/monthly; annual billing gives two months free

 Seat · per seat per month; yearly billing gives two months free Standalone · Fixed
Growth Highlighted
USD 69 monthly

Growth — $69 per seat/monthly; annual billing gives two months free

 Seat · per seat per month; yearly billing gives two months free Standalone · Fixed
Ultimate
USD 99 monthly

Ultimate — $99 per seat/monthly; annual billing gives two months free

 Seat · per seat per month; yearly billing gives two months free Standalone · Fixed
Aura AI Agent
USD 0.45 monthly

Aura AI Agent — $0.45 per AI conversation; no seats required

 Usage · per AI-assisted conversation; no seats required Standalone · Usage based

Missive

See full pricing history

USD · US · source: missiveapp.com

Plan Pricing Charged by Offer type
Starter
USD 14 / month with annual commitment

$14/user/month billed yearly

 Unit · per user per month, billed yearly Standalone · Fixed
Productive Highlighted
USD 24 / month with annual commitment

$24/user/month billed yearly

 Unit · per user per month, billed yearly Standalone · Fixed
Business
USD 36 / month with annual commitment

$36/user/month billed yearly

 Unit · per user per month, billed yearly Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Customerly

Core

Plan comparison

Included AI conversations

10/month

Limited

Plan comparison

Additional AI conversations

$0.45 each

Limited

Plan comparison

Included interactions

500/month

Limited

Plan comparison

Canned responses

2

Limited

Plan comparison

Teams

1

Limited

Plan comparison

Conversation history

30 days

Limited

Plan comparison

Chatflows

1

Limited

Plan comparison

Custom lists

5

Limited

Plan comparison

Live chat, AI, email replies, attachments and typing previews

Included

Plan comparison

Advanced chatflow actions

Partial

Limited

Plan comparison

User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts

Excluded

Plan comparison

Surveys, NPS, white-label, advanced segmentation, workflows and integrations

Excluded

Plan comparison

Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification

Excluded

Plan comparison

Support type

AI only

Limited

Plan comparison

Free trial

14 days

Limited

Plan comparison

AI Companion add-on

$19 per agent/month billed annually

Limited

Growth

Plan comparison

Included AI conversations

20/month

Limited

Plan comparison

Additional AI conversations

$0.45 each

Limited

Plan comparison

Included interactions

1,000/month

Limited

Plan comparison

Canned responses

5

Limited

Plan comparison

Teams

Unlimited

Included

Plan comparison

Conversation history

Unlimited

Included

Plan comparison

Chatflows

10

Limited

Plan comparison

Custom lists

Unlimited

Included

Plan comparison

Live chat, AI, email replies, attachments and typing previews

Included

Plan comparison

Advanced chatflow actions

Included

Plan comparison

User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts

Included

Plan comparison

Surveys, NPS, white-label, advanced segmentation, workflows and integrations

Included

Plan comparison

Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification

Excluded

Plan comparison

Support type

AI first plus human reply within 48 hours

Limited

Plan comparison

Free trial

14 days

Limited

Plan comparison

AI Companion add-on

$19 per agent/month billed annually

Limited

Ultimate

Plan comparison

Included AI conversations

50/month

Limited

Plan comparison

Additional AI conversations

$0.45 each

Limited

Plan comparison

Included interactions

5,000/month

Limited

Plan comparison

Canned responses

Unlimited

Included

Plan comparison

Teams

Unlimited

Included

Plan comparison

Conversation history

Unlimited

Included

Plan comparison

Chatflows

Unlimited

Included

Plan comparison

Custom lists

Excluded

Plan comparison

Live chat, AI, email replies, attachments and typing previews

Included

Plan comparison

Advanced chatflow actions

Included

Plan comparison

User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts

Included

Plan comparison

Surveys, NPS, white-label, advanced segmentation, workflows and integrations

Included

Plan comparison

Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification

Included

Plan comparison

Support type

Human reply within 30 minutes

Limited

Plan comparison

Free trial

14 days

Limited

Plan comparison

AI Companion add-on

$19 per agent/month billed annually

Limited

Aura AI Agent

Plan comparison

AI conversations

$0.45 each

Limited

Plan comparison

Seats

No seats required

Excluded

Plan comparison

Help Center training

Included

Plan comparison

End-to-end conversation resolution

Included

Plan comparison

AI Missions

Included

Plan comparison

Human escalation

Full context included

Limited

Plan comparison

Conversation credits

Never expire

Included

Plan comparison

Free trial

14 days

Limited

Missive

Starter

Plan card

Email, SMS, and social accounts

Included

Plan card

Team spaces and inboxes

Included

Plan card

Conversations and tasks

Included

Productive

Plan card

Users

Up to 50

Included

Plan card

Rules and automations

Included

Plan card

Basic analytics and API access

Included

Business

Plan card

SAML single sign-on

Included

Plan card

IP restrictions

Included

Plan card

Advanced analytics and personalized onboarding

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Customerly

  1. Official pricing page
    • Core: USD 19 monthly
    • Growth: USD 69 monthly
    • Ultimate: USD 99 monthly
    • Aura AI Agent: USD 0.45 monthly

Missive

  1. Official pricing page
    • Starter: USD 14 / month with annual commitment
    • Productive: USD 24 / month with annual commitment
    • Business: USD 36 / month with annual commitment