BuyScout vs Coval

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BuyScout

See full pricing history

USD · US · source: www.buyscout.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 forever	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Free
Starter Highlighted	USD 49 monthly $49 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Growth	USD 129 monthly $129 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Pro	USD 249 monthly $249 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Scale	USD 499 monthly $499 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Enterprise	Contact sales Enterprise — Custom	Usage · custom visitor and reply volume	Standalone · Contact sales

Coval

See full pricing history

USD · US · source: www.coval.ai

Plan	Pricing	Charged by	Offer type
Starter	USD 100 monthly $ 100 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Growth Highlighted	USD 500 monthly $ 500 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Enterprise	USD 4500 / month with annual commitment Custom Starting at $4,500/month	Flat · /month	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BuyScout

Free

Capacity Monthly visitors: 10,000

Limited
Capacity AI replies per month: 100

Limited
Channels Website chat: Included
Channels Website AI voice call: Excluded
Channels WhatsApp: Excluded
Channels Instagram: Excluded
Channels Messenger: Excluded
Channels TikTok: Excluded
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Excluded
Sales skills Smart cross-sell: Excluded
Sales skills Smart discount offers: Excluded
Sales skills Proactive engagement: Excluded
Sales skills Competitor comparison: Excluded
Sales skills AI virtual try-on: Excluded
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Starter

Capacity Monthly visitors: 25,000

Limited
Capacity AI replies per month: 500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Growth

Capacity Monthly visitors: 75,000

Limited
Capacity AI replies per month: 1,500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Pro

Capacity Monthly visitors: 150,000

Limited
Capacity AI replies per month: 3,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Scale

Capacity Monthly visitors: 300,000

Limited
Capacity AI replies per month: 6,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Enterprise

Capacity Monthly visitors: Unlimited

Limited
Capacity AI replies per month: Custom

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Included
Branding & analytics Custom AI brand-voice training: Included
Account & support Support level: Dedicated

Included
Account & support Dedicated account manager: Included
Account & support Custom integrations & APIs: Included
Account & support SLA-backed support: Included
Account & support Languages: All languages

Included

Coval

Starter

Usage Limits Simulation minutes / mo: 100

Limited
Usage Limits Monitored calls / mo: 1,000

Limited
Usage Limits Trace retention: 30 days

Limited
Usage Limits Concurrent simulations: 5

Limited
Usage Limits Projects: 1

Limited
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: $0.40 / min

Included
Usage Limits Overage per monitoring minute: $0.10 / min

Included
Models & Intelligence Test scenario library: Industry starter packs

Included
Models & Intelligence Voice models: Basic

Included
Models & Intelligence Metrics per call: 10

Limited
Models & Intelligence Persona library: 10

Limited
Developer Surface Webhooks: 5 / project

Limited
Developer Surface Rate limits: 60 req/min

Limited
Security & Compliance SAML SSO: Excluded
Security & Compliance SCIM provisioning: Excluded
Security & Compliance Role-based access control: Basic

Limited
Security & Compliance Audit logs: Excluded
Security & Compliance IP allowlisting: Excluded
Security & Compliance Data residency: Excluded
Support & Success Onboarding: Self-serve

Included
Support & Success Support channel: Community + email

Included
Support & Success SLA: Excluded
Support & Success Regular progress calls + Quarterly business review: Excluded
Billing & Terms Annual discount: 20% off

Included

Growth

Usage Limits Simulation minutes / mo: 1,000

Limited
Usage Limits Monitored calls / mo: 10,000

Limited
Usage Limits Trace retention: 90 days

Limited
Usage Limits Concurrent simulations: 25

Limited
Usage Limits Projects: 5

Limited
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: $0.25 / min

Included
Usage Limits Overage per monitoring minute: $0.05 / min

Included
Models & Intelligence Test scenario library: Starter packs + custom

Included
Models & Intelligence Voice models: Advanced

Included
Models & Intelligence Metrics per call: Unlimited

Included
Models & Intelligence Persona library: 50

Limited
Developer Surface Webhooks: Unlimited

Included
Developer Surface Rate limits: 300 req/min

Limited
Security & Compliance SAML SSO: Excluded
Security & Compliance SCIM provisioning: Excluded
Security & Compliance Role-based access control: Standard

Included
Security & Compliance Audit logs: 30 days

Limited
Security & Compliance IP allowlisting: Excluded
Security & Compliance Data residency: Excluded
Support & Success Onboarding: Kickoff call

Included
Support & Success Support channel: Priority email + shared Slack

Included
Support & Success SLA: Excluded
Support & Success Regular progress calls + Quarterly business review: Excluded
Billing & Terms Annual discount: 20% off

Included

Enterprise

Usage Limits Simulation minutes / mo: Custom

Included
Usage Limits Monitored calls / mo: Custom

Included
Usage Limits Trace retention: Custom

Included
Usage Limits Concurrent simulations: Custom

Included
Usage Limits Projects: Unlimited

Included
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: Negotiated

Included
Usage Limits Overage per monitoring minute: Negotiated

Included
Models & Intelligence Test scenario library: Built with Coval team

Included
Models & Intelligence Voice models: Custom / BYO

Included
Models & Intelligence Metrics per call: Unlimited + fine-tuned

Included
Models & Intelligence Persona library: Custom

Included
Developer Surface Webhooks: Unlimited

Included
Developer Surface Rate limits: Custom

Included
Security & Compliance SAML SSO: Included
Security & Compliance SCIM provisioning: Included
Security & Compliance Role-based access control: Custom

Included
Security & Compliance Audit logs: Custom retention

Included
Security & Compliance IP allowlisting: Included
Security & Compliance Data residency: Included
Security & Compliance DPA and custom security reviews: Included
Security & Compliance Private / VPC: Included
Security & Compliance BYO storage: Included
Security & Compliance White-label report: Included
Support & Success Onboarding: White-glove + named engineer

Included
Support & Success Support channel: Dedicated Slack + named engineer

Included
Support & Success SLA: Custom (up to 99.99%)

Included
Support & Success Regular progress calls + Quarterly business review: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BuyScout

August 29, 2026
Official pricing page
- Free: Free
- Starter: USD 49 monthly
- Growth: USD 129 monthly
- Pro: USD 249 monthly
- Scale: USD 499 monthly
- Enterprise: Contact sales

Coval

September 21, 2026
Official pricing page
- Starter: USD 100 monthly
- Growth: USD 500 monthly
- Enterprise: USD 4500 / month with annual commitment
August 27, 2026
Official pricing page
- Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
- Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment