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Coval pricing

Coval is a voice AI testing and evaluation platform designed for teams building and deploying voice agents. It provides simulation, monitoring, and human review tools to test voice AI agents before launch, catch failures in production, and continuously improve agent performance. The platform supports compliance, quality assurance, and regression testing across industries such as customer support, financial services, healthcare, hospitality, insurance, retail, and travel. It offers APIs, CLI, and integrations for in-house teams and vendor comparisons, with compliance certifications including SOC 2 Type II, HIPAA, and GDPR.

Region: US
Source currency: USD
Audiences: Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source

Plan	Pricing	Charged by	Offer type
Starter	USD 100 monthly $ 100 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Growth Highlighted	USD 500 monthly $ 500 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Enterprise	USD 4500 / month with annual commitment Custom Starting at $4,500/month	Flat · /month	Standalone · Starting at

What each plan includes

Feature names follow Coval’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter

Usage Limits

Simulation minutes / mo: 100

Limited
Monitored calls / mo: 1,000

Limited
Trace retention: 30 days

Limited
Concurrent simulations: 5

Limited
Projects: 1

Limited
Seats: Unlimited

Included
Overage per simulation minute: $0.40 / min

Included
Overage per monitoring minute: $0.10 / min

Included

Models & Intelligence

Test scenario library: Industry starter packs

Included
Voice models: Basic

Included
Metrics per call: 10

Limited
Persona library: 10

Limited

Developer Surface

Webhooks: 5 / project

Limited
Rate limits: 60 req/min

Limited

Security & Compliance

SAML SSO: Excluded
SCIM provisioning: Excluded
Role-based access control: Basic

Limited
Audit logs: Excluded
IP allowlisting: Excluded
Data residency: Excluded

Support & Success

Onboarding: Self-serve

Included
Support channel: Community + email

Included
SLA: Excluded
Regular progress calls + Quarterly business review: Excluded

Billing & Terms

Annual discount: 20% off

Included

Growth

Usage Limits

Simulation minutes / mo: 1,000

Limited
Monitored calls / mo: 10,000

Limited
Trace retention: 90 days

Limited
Concurrent simulations: 25

Limited
Projects: 5

Limited
Seats: Unlimited

Included
Overage per simulation minute: $0.25 / min

Included
Overage per monitoring minute: $0.05 / min

Included

Models & Intelligence

Test scenario library: Starter packs + custom

Included
Voice models: Advanced

Included
Metrics per call: Unlimited

Included
Persona library: 50

Limited

Developer Surface

Webhooks: Unlimited

Included
Rate limits: 300 req/min

Limited

Security & Compliance

SAML SSO: Excluded
SCIM provisioning: Excluded
Role-based access control: Standard

Included
Audit logs: 30 days

Limited
IP allowlisting: Excluded
Data residency: Excluded

Support & Success

Onboarding: Kickoff call

Included
Support channel: Priority email + shared Slack

Included
SLA: Excluded
Regular progress calls + Quarterly business review: Excluded

Billing & Terms

Annual discount: 20% off

Included

Enterprise

Usage Limits

Simulation minutes / mo: Custom

Included
Monitored calls / mo: Custom

Included
Trace retention: Custom

Included
Concurrent simulations: Custom

Included
Projects: Unlimited

Included
Seats: Unlimited

Included
Overage per simulation minute: Negotiated

Included
Overage per monitoring minute: Negotiated

Included

Models & Intelligence

Test scenario library: Built with Coval team

Included
Voice models: Custom / BYO

Included
Metrics per call: Unlimited + fine-tuned

Included
Persona library: Custom

Included

Developer Surface

Webhooks: Unlimited

Included
Rate limits: Custom

Included

Security & Compliance

SAML SSO: Included
SCIM provisioning: Included
Role-based access control: Custom

Included
Audit logs: Custom retention

Included
IP allowlisting: Included
Data residency: Included
DPA and custom security reviews: Included
Private / VPC: Included
BYO storage: Included
White-label report: Included

Support & Success

Onboarding: White-glove + named engineer

Included
Support channel: Dedicated Slack + named engineer

Included
SLA: Custom (up to 99.99%)

Included
Regular progress calls + Quarterly business review: Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed	Plans and prices	Source wording	Source
September 21, 2026 04:48	Starter: USD 100 monthly Growth: USD 500 monthly Enterprise: USD 4500 / month with annual commitment	$ 100 /mo Billed monthly $ 500 /mo Billed monthly Custom Starting at $4,500/month	Official pricing page
August 27, 2026 02:30	Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment	$100 /mo Billed monthly $500 /mo Billed monthly	Official pricing page

Plans and public prices

What each plan includes

Starter

Usage Limits

Models & Intelligence

Developer Surface

Security & Compliance

Support & Success

Billing & Terms

Growth

Usage Limits

Models & Intelligence

Developer Surface

Security & Compliance

Support & Success

Billing & Terms

Enterprise

Usage Limits

Models & Intelligence

Developer Surface

Security & Compliance

Support & Success

How pricing changed

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