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Chatbase vs Coval

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby
USD 40 monthly

$ 40 per month

Flat · per month Standalone · Fixed
Standard Highlighted
USD 150 monthly

$ 150 per month

Flat · per month Standalone · Fixed
Pro
USD 500 monthly

$ 500 per month

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's Talk

Flat Standalone · Contact sales

USD · US · source: www.coval.ai

Plan Pricing Charged by Offer type
Starter
USD 100 monthly

$ 100 /mo Billed monthly

Flat · /mo Billed monthly Standalone · Fixed
Growth Highlighted
USD 500 monthly

$ 500 /mo Billed monthly

Flat · /mo Billed monthly Standalone · Fixed
Enterprise
USD 4500 / month with annual commitment

Custom Starting at $4,500/month

Flat · /month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration

Message credits (monthly)

50

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

0

Included

Configuration

Training content size

1 MB

Included

Configuration

Workspace seats

1 member

Included

Model

Limited access to models

Limited

Highlights

AI agents get deleted after 14 days of inactivity

Limited

Configuration

Attachments

Excluded

Activity

Basic analytics

Excluded

Integrations & API

Integrations

Excluded

Hobby

Configuration

Message credits (monthly)

700

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

5

Included

Configuration

Training content size

10 MB

Included

Configuration

Workspace seats

2 members

Included

Model

Access to advanced models

Included

Integrations & API

Integrations

Included

Activity

Basic analytics

Included

Configuration

Attachments

Included

Highlights

Helpdesk

Excluded

Integrations & API

API access

Excluded

Standard

Configuration

Message credits (monthly)

4,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

8

Included

Configuration

Training content size

20 MB

Included

Configuration

Workspace seats

3 members

Included

Voice

Concurrent Calls

10

Included

Highlights

Helpdesk

Included

Voice

Voice

Included

Voice

Telephony

Included

Configuration

Outbound campaigns

Included

Integrations & API

API access

Included

Configuration

Personalization

Included

Training

Auto-resync agents

Included

Integrations & API

Advanced integrations (Stripe, Zendesk, and more)

Included

Activity

Advanced analytics

Excluded

Pro

Configuration

Message credits (monthly)

15,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

12

Included

Configuration

Training content size

40 MB

Included

Configuration

Workspace seats

5 members

Included

Voice

Concurrent Calls

20

Included

Activity

Advanced analytics

Included

Training

Sources suggestions

Included

Training

Tickets as a source

Included

Enterprise

Highlights

Higher limits

Included

Highlights

Flexible billing

Included

Highlights

Custom roles & permissions

Included

Highlights

SSO

Included

Highlights

White-labeling

Included

Highlights

Audit logs

Included

Highlights

Priority support

Included

Highlights

Success manager (CSM)

Included

Highlights

SLAs

Included

Highlights

HIPAA-eligible

Included

Coval

Starter

Usage Limits

Simulation minutes / mo

100

Limited

Usage Limits

Monitored calls / mo

1,000

Limited

Usage Limits

Trace retention

30 days

Limited

Usage Limits

Concurrent simulations

5

Limited

Usage Limits

Projects

1

Limited

Usage Limits

Seats

Unlimited

Included

Usage Limits

Overage per simulation minute

$0.40 / min

Included

Usage Limits

Overage per monitoring minute

$0.10 / min

Included

Models & Intelligence

Test scenario library

Industry starter packs

Included

Models & Intelligence

Voice models

Basic

Included

Models & Intelligence

Metrics per call

10

Limited

Models & Intelligence

Persona library

10

Limited

Developer Surface

Webhooks

5 / project

Limited

Developer Surface

Rate limits

60 req/min

Limited

Security & Compliance

SAML SSO

Excluded

Security & Compliance

SCIM provisioning

Excluded

Security & Compliance

Role-based access control

Basic

Limited

Security & Compliance

Audit logs

Excluded

Security & Compliance

IP allowlisting

Excluded

Security & Compliance

Data residency

Excluded

Support & Success

Onboarding

Self-serve

Included

Support & Success

Support channel

Community + email

Included

Support & Success

SLA

Excluded

Support & Success

Regular progress calls + Quarterly business review

Excluded

Billing & Terms

Annual discount

20% off

Included

Growth

Usage Limits

Simulation minutes / mo

1,000

Limited

Usage Limits

Monitored calls / mo

10,000

Limited

Usage Limits

Trace retention

90 days

Limited

Usage Limits

Concurrent simulations

25

Limited

Usage Limits

Projects

5

Limited

Usage Limits

Seats

Unlimited

Included

Usage Limits

Overage per simulation minute

$0.25 / min

Included

Usage Limits

Overage per monitoring minute

$0.05 / min

Included

Models & Intelligence

Test scenario library

Starter packs + custom

Included

Models & Intelligence

Voice models

Advanced

Included

Models & Intelligence

Metrics per call

Unlimited

Included

Models & Intelligence

Persona library

50

Limited

Developer Surface

Webhooks

Unlimited

Included

Developer Surface

Rate limits

300 req/min

Limited

Security & Compliance

SAML SSO

Excluded

Security & Compliance

SCIM provisioning

Excluded

Security & Compliance

Role-based access control

Standard

Included

Security & Compliance

Audit logs

30 days

Limited

Security & Compliance

IP allowlisting

Excluded

Security & Compliance

Data residency

Excluded

Support & Success

Onboarding

Kickoff call

Included

Support & Success

Support channel

Priority email + shared Slack

Included

Support & Success

SLA

Excluded

Support & Success

Regular progress calls + Quarterly business review

Excluded

Billing & Terms

Annual discount

20% off

Included

Enterprise

Usage Limits

Simulation minutes / mo

Custom

Included

Usage Limits

Monitored calls / mo

Custom

Included

Usage Limits

Trace retention

Custom

Included

Usage Limits

Concurrent simulations

Custom

Included

Usage Limits

Projects

Unlimited

Included

Usage Limits

Seats

Unlimited

Included

Usage Limits

Overage per simulation minute

Negotiated

Included

Usage Limits

Overage per monitoring minute

Negotiated

Included

Models & Intelligence

Test scenario library

Built with Coval team

Included

Models & Intelligence

Voice models

Custom / BYO

Included

Models & Intelligence

Metrics per call

Unlimited + fine-tuned

Included

Models & Intelligence

Persona library

Custom

Included

Developer Surface

Webhooks

Unlimited

Included

Developer Surface

Rate limits

Custom

Included

Security & Compliance

SAML SSO

Included

Security & Compliance

SCIM provisioning

Included

Security & Compliance

Role-based access control

Custom

Included

Security & Compliance

Audit logs

Custom retention

Included

Security & Compliance

IP allowlisting

Included

Security & Compliance

Data residency

Included

Security & Compliance

DPA and custom security reviews

Included

Security & Compliance

Private / VPC

Included

Security & Compliance

BYO storage

Included

Security & Compliance

White-label report

Included

Support & Success

Onboarding

White-glove + named engineer

Included

Support & Success

Support channel

Dedicated Slack + named engineer

Included

Support & Success

SLA

Custom (up to 99.99%)

Included

Support & Success

Regular progress calls + Quarterly business review

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

    • Free: Free
    • Hobby: USD 40 monthly
    • Standard: USD 150 monthly
    • Pro: USD 500 monthly
    • Enterprise: Contact sales
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Coval

    • Starter: USD 100 monthly
    • Growth: USD 500 monthly
    • Enterprise: USD 4500 / month with annual commitment
    • Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
    • Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment