Chaport vs Coval

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chaport

See full pricing history

EUR · US · source: www.chaport.com

Plan	Pricing	Charged by	Offer type
Free — Free	Free € 0 0	Flat · /mo	Standalone · Free
Pro — Pro	EUR 29 monthly · EUR 39 / month with annual commitment € 29 39 /mo	Flat · /mo	Standalone · Fixed
Unlimited — Unlimited Highlighted	EUR 99 monthly · EUR 129 / month with annual commitment € 99 129 /mo	Flat · /mo	Standalone · Fixed

Coval

See full pricing history

USD · US · source: www.coval.ai

Plan	Pricing	Charged by	Offer type
Starter	USD 100 monthly $ 100 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Growth Highlighted	USD 500 monthly $ 500 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Enterprise	USD 4500 / month with annual commitment Custom Starting at $4,500/month	Flat · /month	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chaport

Free — Free

Highlights Operators included: 2 operators included

Included
Chat history Chat history: 60-day chat history

Included
Highlights Chats & websites: Unlimited chats & websites

Included
Auto-invitations Auto-invitations: 1 default auto-invitation (branded)

Included
Widget customization Widget customization: Basic widget customization

Included
Apps Apps: Web, desktop & mobile apps

Included

Pro — Pro

Highlights Operators included: 4 operators included

Included
Chat history Chat history: Unlimited chat history

Included
Auto-invitations Auto-invitations: Auto-invitations

Included
Widget customization Widget customization: Advanced widget customization

Included
Messaging Email & messengers integration: Email & messengers integration

Included
Operator productivity Saved replies: Saved replies

Included
Auto-invitations Pre-chat form: Pre-chat form

Included
Reports Detailed reports: Detailed reports

Included
Messaging Autoresponder: Autoresponder

Included
Apps REST & JavaScript API: REST & JavaScript API

Included

Unlimited — Unlimited

Highlights Operators included: Unlimited operators

Included
Chat history Chat history: Unlimited chat history

Included
Automation Chatbots: Chatbots

Included
Automation Knowledge base + FAQ bot: Knowledge base + FAQ bot

Included
Management Teams: Teams

Included
Management Assignment rules: Assignment rules

Included
Operator productivity Shared saved replies: Shared saved replies

Included
Visitor Info Custom fields: Custom fields

Included
Operator productivity Chat ratings: Chat ratings

Included
Reports Advanced reports: Advanced reports

Included
Reports On-demand reports: On-demand reports

Included
Apps Zapier integration: Zapier integration

Included

Coval

Starter

Usage Limits Simulation minutes / mo: 100

Limited
Usage Limits Monitored calls / mo: 1,000

Limited
Usage Limits Trace retention: 30 days

Limited
Usage Limits Concurrent simulations: 5

Limited
Usage Limits Projects: 1

Limited
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: $0.40 / min

Included
Usage Limits Overage per monitoring minute: $0.10 / min

Included
Models & Intelligence Test scenario library: Industry starter packs

Included
Models & Intelligence Voice models: Basic

Included
Models & Intelligence Metrics per call: 10

Limited
Models & Intelligence Persona library: 10

Limited
Developer Surface Webhooks: 5 / project

Limited
Developer Surface Rate limits: 60 req/min

Limited
Security & Compliance SAML SSO: Excluded
Security & Compliance SCIM provisioning: Excluded
Security & Compliance Role-based access control: Basic

Limited
Security & Compliance Audit logs: Excluded
Security & Compliance IP allowlisting: Excluded
Security & Compliance Data residency: Excluded
Support & Success Onboarding: Self-serve

Included
Support & Success Support channel: Community + email

Included
Support & Success SLA: Excluded
Support & Success Regular progress calls + Quarterly business review: Excluded
Billing & Terms Annual discount: 20% off

Included

Growth

Usage Limits Simulation minutes / mo: 1,000

Limited
Usage Limits Monitored calls / mo: 10,000

Limited
Usage Limits Trace retention: 90 days

Limited
Usage Limits Concurrent simulations: 25

Limited
Usage Limits Projects: 5

Limited
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: $0.25 / min

Included
Usage Limits Overage per monitoring minute: $0.05 / min

Included
Models & Intelligence Test scenario library: Starter packs + custom

Included
Models & Intelligence Voice models: Advanced

Included
Models & Intelligence Metrics per call: Unlimited

Included
Models & Intelligence Persona library: 50

Limited
Developer Surface Webhooks: Unlimited

Included
Developer Surface Rate limits: 300 req/min

Limited
Security & Compliance SAML SSO: Excluded
Security & Compliance SCIM provisioning: Excluded
Security & Compliance Role-based access control: Standard

Included
Security & Compliance Audit logs: 30 days

Limited
Security & Compliance IP allowlisting: Excluded
Security & Compliance Data residency: Excluded
Support & Success Onboarding: Kickoff call

Included
Support & Success Support channel: Priority email + shared Slack

Included
Support & Success SLA: Excluded
Support & Success Regular progress calls + Quarterly business review: Excluded
Billing & Terms Annual discount: 20% off

Included

Enterprise

Usage Limits Simulation minutes / mo: Custom

Included
Usage Limits Monitored calls / mo: Custom

Included
Usage Limits Trace retention: Custom

Included
Usage Limits Concurrent simulations: Custom

Included
Usage Limits Projects: Unlimited

Included
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: Negotiated

Included
Usage Limits Overage per monitoring minute: Negotiated

Included
Models & Intelligence Test scenario library: Built with Coval team

Included
Models & Intelligence Voice models: Custom / BYO

Included
Models & Intelligence Metrics per call: Unlimited + fine-tuned

Included
Models & Intelligence Persona library: Custom

Included
Developer Surface Webhooks: Unlimited

Included
Developer Surface Rate limits: Custom

Included
Security & Compliance SAML SSO: Included
Security & Compliance SCIM provisioning: Included
Security & Compliance Role-based access control: Custom

Included
Security & Compliance Audit logs: Custom retention

Included
Security & Compliance IP allowlisting: Included
Security & Compliance Data residency: Included
Security & Compliance DPA and custom security reviews: Included
Security & Compliance Private / VPC: Included
Security & Compliance BYO storage: Included
Security & Compliance White-label report: Included
Support & Success Onboarding: White-glove + named engineer

Included
Support & Success Support channel: Dedicated Slack + named engineer

Included
Support & Success SLA: Custom (up to 99.99%)

Included
Support & Success Regular progress calls + Quarterly business review: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chaport

August 27, 2026
Official pricing page
- Free — Free: Free
- Pro — Pro: EUR 29 monthly · EUR 39 / month with annual commitment
- Unlimited — Unlimited: EUR 99 monthly · EUR 129 / month with annual commitment

Coval

September 21, 2026
Official pricing page
- Starter: USD 100 monthly
- Growth: USD 500 monthly
- Enterprise: USD 4500 / month with annual commitment
August 27, 2026
Official pricing page
- Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
- Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment