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BoldDesk vs Coval

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
Growing Teams (Upto 100 agents) — default
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent

Seat · per agent Standalone · Fixed

USD · US · source: www.coval.ai

Plan Pricing Charged by Offer type
Starter — monthly
USD 100 monthly · USD 80 / month with annual commitment

$100 /mo Billed monthly

Flat · Billed monthly Standalone · Fixed
Growth — monthly Highlighted
USD 500 monthly · USD 400 / month with annual commitment

$500 /mo Billed monthly

Flat · Billed monthly Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

Growing Teams (Upto 100 agents) — default

Highlights

Number of Agents

5

Included

Highlights

AI Credits

500 credits /month

Included

Coval

Starter — monthly

Highlights

Simulation minutes / mo

100

Included

Highlights

Monitored calls / mo

1,000

Included

Highlights

Trace retention

30 days

Included

Highlights

Seats

Unlimited

Included

Highlights

Metrics per call

10

Included

Highlights

Voice models

Basic

Included

Highlights

Support

Community + email support

Included

Growth — monthly

Highlights

Simulation minutes / mo

1,000

Included

Highlights

Monitored calls / mo

10,000

Included

Highlights

Trace retention

90 days

Included

Highlights

Seats

Unlimited

Included

Highlights

Projects

Unlimited

Included

Highlights

Metrics per call

Unlimited

Included

Highlights

Voice models

Advanced

Included

Highlights

Support

Priority email + Slack channel

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

BoldDesk

  1. Source
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Coval

  1. Source
    • Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
    • Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment