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Helply vs Olark

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

 Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

 Usage · per outcome Standalone · Usage based

Olark

See full pricing history

USD · US · source: www.olark.com

Plan Pricing Charged by Offer type
Standard AI Website Agent — default Highlighted
USD 400 monthly · USD 400 / month with annual commitment

$400 /month · billed annually ($4,800/yr)

 Flat · $400 /month · billed annually ($4,800/yr) Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

Olark

Standard AI Website Agent — default

Highlights

Unlimited AI conversations

Included

Highlights

One human agent seat included

Included

Highlights

Additional human agents

$29/agent/month

Excluded

Highlights

Automatic FAQ & knowledge updates

Included

Highlights

Lead capture & qualification

Included

Highlights

Proactive engagement

Included

Highlights

White glove support and account management

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

  1. Official pricing page
    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
  2. Official pricing page
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment

Olark

  1. Official pricing page
    • Standard AI Website Agent — default: USD 400 monthly · USD 400 / month with annual commitment