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Comm100 vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.comm100.com

Plan Pricing Charged by Offer type
Live Chat Startup
USD 39 monthly

$39 USD /agent/month

Seat · /agent/month Standalone · Fixed

USD · US · source: screendesk.io

Plan Pricing Charged by Offer type
Free
Free

€0

Flat Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights

Full widget customization

Included

Highlights

Multi-language chat

Included

Highlights

Canned messages

Included

Highlights

1 chat campaign

Included

Highlights

Basic reporting

Included

Highlights

Chat routing

Included

Highlights

Audio-video chat

Included

Highlights

Chat wrap-ups

Included

Highlights

Unlimited campaigns

Included

Highlights

Advanced reporting

Included

Highlights

Advanced chat routing

Included

Highlights

Screen sharing

Included

Screendesk

Free

Highlights

Unlimited agents

Included

Highlights

10 recordings & bug reports per month

Included

Highlights

10 min recording duration

Included

Highlights

30 days retention

Included

Highlights

Video Library

Included

Highlights

Helpdesk integrations

Included

Highlights

Standard support

Included

Highlights

Everything in Free

Included

Highlights

Unlimited recordings & bug reports

Included

Highlights

Unlimited retention

Included

Highlights

Remove Screendesk branding

Included

Highlights

Private Folders

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Comm100

  1. Source
    • Live Chat Startup: USD 39 monthly

Screendesk

  1. Source
    • Free: Free