Skip to content

Chatbit vs Plain

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatbit.co

Plan Pricing Charged by Offer type
Starter
Free

Starter — $0/month

Flat · per month Standalone · Free
Core
USD 19 monthly

Core — $19/month

Flat · per month Standalone · Fixed
Growth Highlighted
USD 99 monthly

Growth — $99/month

Flat · per month Standalone · Fixed
Enterprise
USD 399 monthly

Enterprise — $399/month

Flat · per month Standalone · Fixed

USD · US · source: www.plain.com

Plan Pricing Charged by Offer type
Foundation
USD 35 / month with annual commitment

$35 /month 1 seat + $35/additional seats. $35/month, billed yearly

Seat · 1 seat + $35/additional seats Standalone · Fixed
Horizon
USD 299 / month with annual commitment

$299 /month 3 seats + $99/additional seats. $299/month, billed yearly

Seat · 3 seats + $99/additional seats Standalone · Fixed
Frontier
Contact sales

Custom Flexible pricing suited for you

Other Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbit

Starter

Limits

Messages

100 per month

Limited

Limits

Chatbots

1

Limited

Models

AI models

GPT-5.6 Luna only

Included

Limits

Context limit

40k

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Core

Limits

Messages

5,000 per month

Limited

Limits

Chatbots

2

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Growth

Limits

Messages

20k per month

Limited

Limits

Chatbots

5

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Enterprise

Limits

Messages

50k per month

Limited

Limits

Chatbots

10

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Plain

Foundation

AI features

Credits included

2,000/mo

Included

Users

User seats

Up to 5

Included

Channels

Slack

25 channels

Limited

Channels

Email

2 addresses

Limited

Channels

In-app channels

Included

Channels

Microsoft Teams

Excluded

Channels

Discord

Excluded

AI features

Ari AI agent

included

Included

AI features

Sidekick AI assistant

Included

Extensibility

Linear, Jira integrations

Included

Help Center

Help Center, Knowledge Base

1

Limited

Help Center

Ask AI

1

Limited

Help Center

Customer inbox

1

Limited

Data-driven support

Customer cards

Included

Data-driven support

Customer card realtime

12h cache

Limited

Extensibility

AI workflows

Up to 5

Limited

Onboarding

Onboarding process

Self-serve

Included

Onboarding

Plain support

Email + chat

Included

Extensibility

SLAs and Business hours

Excluded

Extensibility

Escalation paths

Excluded

Extensibility

CRM integrations

Excluded

AI features

Reporting themes

Excluded

AI features

AI suggested responses

Excluded

Data-driven support

Reporting

7 days

Limited

AI features

Lookup with Cursor

Excluded

Services and compliance

SSO and SCIM

Excluded

Onboarding

Dedicated CSM

Excluded

Horizon

AI features

Credits included

15,000/mo

Included

Users

User seats

Up to 10

Included

Channels

Slack

Unlimited

Included

Channels

Email

10 addresses

Limited

Channels

Microsoft Teams

Included

Channels

Discord

Excluded

Highlights

Everything in Foundation

Included

Extensibility

SLAs and Business hours

Included

Extensibility

Escalation paths

Included

Extensibility

CRM integrations

Included

AI features

Reporting themes

Included

AI features

AI suggested responses

Included

Onboarding

Priority support via Slack

Included

Help Center

Help Center, Knowledge Base

Unlimited

Included

Help Center

Ask AI

Unlimited

Included

Help Center

Customer inbox

Unlimited

Included

Extensibility

Workflows

Unlimited

Included

Data-driven support

Customer card realtime

15s

Included

Data-driven support

Reporting

All time

Included

Onboarding

Onboarding process

Self-serve

Included

Onboarding

Plain support

Slack, email + chat

Included

AI features

Lookup with Cursor

Excluded

Services and compliance

SSO and SCIM

Excluded

Onboarding

Dedicated CSM

Excluded

Onboarding

White glove onboarding

Excluded

Frontier

AI features

Credits included

Custom

Included

Users

User seats

Custom

Included

Channels

Slack

Unlimited

Included

Channels

Email

25 addresses

Limited

Channels

Discord channels

Included

Highlights

Everything in Horizon

Included

AI features

Lookup with Cursor

Included

Extensibility

Custom workspaces

Included

Services and compliance

Custom contracting

Included

Services and compliance

Advanced security

Included

Services and compliance

SSO and SCIM

Included

AI features

Custom AI + bring your own agent

Included

Onboarding

Dedicated CSM + white glove onboarding

Included

Onboarding

Onboarding process

White glove

Included

Onboarding

Plain support

Dedicated CSM

Included

Help Center

Help Center, Knowledge Base

Unlimited

Included

Help Center

Ask AI

Unlimited

Included

Help Center

Customer inbox

Unlimited

Included

Extensibility

Workflows

Unlimited

Included

Data-driven support

Customer card realtime

15s

Included

Data-driven support

Reporting

All time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbit

    • Starter: Free
    • Core: USD 19 monthly
    • Growth: USD 99 monthly
    • Enterprise: USD 399 monthly

Plain

    • Foundation: USD 35 / month with annual commitment
    • Horizon: USD 299 / month with annual commitment
    • Frontier: Contact sales
    • Foundation — default: USD 35 monthly · USD 35 / month with annual commitment