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Elevio pricing

Elevio is a customer support platform that delivers contextual, in-app self-service support through embeddable assistants, knowledge bases, and proactive user guidance. It helps reduce support tickets by enabling customers to find answers quickly within the product, improving onboarding, customer success, and content management.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Starter
USD 155 monthly · USD 125 / month with annual commitment

$125 / Per Month* *Billed annually or $155 month-to-month

Flat · Per Month Standalone · Fixed
Regular
USD 229 monthly · USD 189 / month with annual commitment

$189 / Per Month* *Billed annually or $229 month-to-month

Flat · Per Month Standalone · Fixed
Premium
USD 469 monthly · USD 389 / month with annual commitment

$389 / Per Month* *Billed annually or $469 month-to-month

Flat · Per Month Standalone · Fixed
Enterprise
Contact sales

Need higher volume, SLA's or custom terms? Contact us for Enterprise plans

Flat Standalone · Contact sales

What each plan includes

Feature names follow Elevio’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter

Highlights

Team Members

3

Included
Visualizer Point & Click Tool
Included
Unlimited Articles
Included
Basic Modules
Included
Basic Hosted KB
Included
Page views

1,000,000

Included

Regular

Highlights

Team Members

5

Included
Help Desk Integrations
Included
Article Interlinking & Permissions
Included
Advanced Modules
Included
Customised Hosted KB
Included
Reporting & Analytics
Included
Page views

1,000,000

Included

Premium

Highlights

Team Members

10

Included
Article Auto-Syncing
Included
Serve Multi-lingual Content
Included
Priority Support
Included
Page views

1,000,000

Included

Enterprise

The public pricing page did not show feature differences for this plan.

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Starter: USD 155 monthly · USD 125 / month with annual commitment
  • Regular: USD 229 monthly · USD 189 / month with annual commitment
  • Premium: USD 469 monthly · USD 389 / month with annual commitment
  • Enterprise: Contact sales
  • $125 / Per Month* *Billed annually or $155 month-to-month
  • $189 / Per Month* *Billed annually or $229 month-to-month
  • $389 / Per Month* *Billed annually or $469 month-to-month
  • Need higher volume, SLA's or custom terms? Contact us for Enterprise plans
  • Starter: USD 155 monthly · USD 125 / month with annual commitment
  • Regular: USD 229 monthly · USD 189 / month with annual commitment
  • Premium: USD 469 monthly · USD 389 / month with annual commitment
  • $125 / Per Month* *Billed annually or $155 month-to-month
  • $189 / Per Month* *Billed annually or $229 month-to-month
  • $389 / Per Month* *Billed annually or $469 month-to-month
  • Starter: USD 155 monthly · USD 125 / month with annual commitment
  • Regular: USD 229 monthly · USD 189 / month with annual commitment
  • Premium: USD 469 monthly · USD 389 / month with annual commitment
  • $125 / Per Month* *Billed annually or $155 month-to-month
  • $189 / Per Month* *Billed annually or $229 month-to-month
  • $389 / Per Month* *Billed annually or $469 month-to-month
  • Starter — default: USD 125 monthly · USD 125 / month with annual commitment
  • Regular — default: USD 189 monthly · USD 189 / month with annual commitment
  • Premium — default: USD 389 monthly · USD 389 / month with annual commitment
  • $125 / Per Month* *Billed annually or $155 month-to-month
  • $189 / Per Month* *Billed annually or $229 month-to-month
  • $389 / Per Month* *Billed annually or $469 month-to-month