Aloware vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Aloware

See full pricing history

USD · US · source: aloware.com

Plan	Pricing	Charged by	Offer type
iPro + AI	USD 40 monthly · USD 30 / month with annual commitment $40/user monthly or $30/user on annual billing; 10-user minimum	Seat · per user per month	Standalone · Fixed
uPro + AI Highlighted	USD 70 monthly · USD 60 / month with annual commitment $70/user monthly or $60/user on annual billing; 5-user minimum	Seat · per user per month	Standalone · Fixed
xPro + AI	USD 100 monthly · USD 85 / month with annual commitment $100/user monthly or $85/user on annual billing; 5-user minimum	Seat · per user per month	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Aloware

iPro + AI

Plan card Unlimited inbound and outbound calling: Included
Plan card CRM integrations: Included
Plan card 1,000 voice analytics minutes: Included
Plan card IVR and call recording: Included

uPro + AI

Plan card Power dialer: Included
Plan card HubSpot workflow integration: Included
Plan card 5,000 voice analytics minutes: Included
Plan card AI call transcription: Included

xPro + AI

Plan card Salesforce integration: Included
Plan card Unlimited voice analytics: Included
Plan card AI keyword detection: Included
Plan card White-glove onboarding: Included

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Aloware

August 27, 2026
Official pricing page
- iPro + AI: USD 40 monthly · USD 30 / month with annual commitment
- uPro + AI: USD 70 monthly · USD 60 / month with annual commitment
- xPro + AI: USD 100 monthly · USD 85 / month with annual commitment

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment