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Helpmonks vs LiveHelpNow

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helpmonks.com

Plan Pricing Charged by Offer type
Team
USD 49 monthly

$49/month

Flat · per month Standalone · Fixed
Business Highlighted
USD 99 monthly

$99/month

Flat · per month Standalone · Fixed
Business+
USD 249 monthly

$249/month

Flat · per month Standalone · Fixed
Scale
USD 499 monthly

$499/month

Flat · per month Standalone · Fixed

USD · US · source: livehelpnow.net

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

from$39 /mo

Flat · /mo Standalone · Fixed
Professional
USD 59 monthly

from$59 /mo

Flat · /mo Standalone · Fixed
Premium
USD 79 monthly

from$79 /mo

Flat · /mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpmonks

Team

Plan card

Shared inboxes

3

Included

Plan card

Live-chat sites

1

Included

Plan card

AI-assisted conversations

250/month

Included

Business

Plan card

Shared inboxes

10

Included

Plan card

Live-chat sites

5

Included

Plan card

AI-assisted conversations

1,000/month

Included

Business+

Plan card

Shared inboxes

40

Included

Plan card

Live-chat sites

15

Included

Plan card

AI-assisted conversations

5,000/month

Included

Scale

Plan card

Shared inboxes

500

Included

Plan card

Live-chat sites

50

Included

Plan card

AI-assisted conversations

20,000/month

Included

LiveHelpNow

Essential

Highlights

Live chat

Included

Highlights

Knowledge base

Included

Highlights

Support portal for customers

Included

Highlights

Unlimited articles

Included

Highlights

Surveys and canned responses

Included

Highlights

Secure forms

Included

Highlights

Conversion tracking

Included

Highlights

Social channel support

Included

Highlights

Basic automations

Included

Highlights

Basic reporting

Included

Highlights

One chat domain

Included

Highlights

One knowledge base

Included

Professional

Highlights

Ticketing

Included

Highlights

Workforce management features

Included

Highlights

Advanced automations

Included

Highlights

Performance dashboards and KPI reporting

Included

Highlights

Data export

Included

Highlights

Call logging

Included

Highlights

Phone integration through Zoom for routing and tracking

Included

Premium

Highlights

White glove onboarding

Included

Highlights

Monthly dedicated success call

Included

Highlights

Advanced automations

Included

Highlights

Priority support

Included

Highlights

Removal of LiveHelpNow branding

Included

Highlights

Additional knowledge base capacity

Included

Highlights

Higher limits across automation and reporting and data storage

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helpmonks

  1. Source
    • Team: USD 49 monthly
    • Business: USD 99 monthly
    • Business+: USD 249 monthly
    • Scale: USD 499 monthly

LiveHelpNow

  1. Source
    • Essential: USD 39 monthly
    • Professional: USD 59 monthly
    • Premium: USD 79 monthly