Chatway vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatway

See full pricing history

USD · US · source: chatway.app

Plan	Pricing	Charged by	Offer type
Free	Free $0 Free forever	Flat · /month	Standalone · Free
Solo	USD 29 monthly · USD 24 / month with annual commitment $24 $29 Save $60 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Team Highlighted	USD 79 monthly · USD 65 / month with annual commitment $65 $79 Save $168 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Plus	USD 149 monthly · USD 119 / month with annual commitment $119 $149 Save $360 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Elite	USD 165 monthly $165 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Industry Experience Clouds	USD 225 monthly $225 USD per user, per month	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Seats included 1 seat total: 1

Limited
Highlights 30 days chat history: 30 days

Limited
Chat Management FAQs & canned responses: Included
Highlights iOS and Android mobile apps: Included
Highlights Unlimited conversations: Included
Widget Customization & Targeting Widget customization: Included
Integrations & Apps Buttons for social chat channels: Included
Highlights Unlimited contacts: 30 days

Limited
Highlights Unlimited chat history: 30 days

Limited
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Solo

Highlights Everything in Free: Included
Seats included 1 seat total: 1

Included
Highlights Unlimited chat history: Unlimited

Included
Store Integration (Shopify & WooCommerce) Shopify & WooCommerce full sync: Included
Integrations & Apps Integration: Included
Multilingual Support Live translation: Included
Highlights Remove Chatway branding: Included
Highlights Unlimited contacts: Unlimited

Included
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Team

Highlights Everything in Solo: Included
Seats included 4 seats total: 4

Included
Automation & Workflows Automation & Workflows: Included
Highlights Help Center: Included
Highlights Unlimited chat history: Unlimited

Included
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Plus

Highlights Everything in Team: Included
Seats included 10 seats total: 10

Included
Highlights Multiple widgets: Included
Highlights Multiple inboxes: Included
Highlights Priority support: Included
Highlights Multiple help centers: Included
Highlights Unlimited chat history: Unlimited

Included

Talkdesk

Digital Essentials

Plan card Email, chat, SMS, and social messaging: Included
Plan card Studio and routing: Included
Plan card API access: Included
Plan card Real-time dashboards: Included

Voice Essentials

Plan card Voice engagement: Included
Plan card Speech recognition: Included
Plan card Voicemail transcription: Included
Plan card Business intelligence: Included

Elite

Plan card Custom reporting: Included
Plan card Screen recording: Included
Plan card Performance management: Included
Plan card Workforce management: Included

Industry Experience Clouds

Plan card Elite capabilities: Included
Plan card Industry-specific configurations: Included
Plan card Financial-services, healthcare, retail, and travel options: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatway

August 27, 2026 Source
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026 Source
- Free: Free

Talkdesk

August 27, 2026 Source
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly