Chatway vs LiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatway

See full pricing history

USD · US · source: chatway.app

Plan	Pricing	Charged by	Offer type
Free	Free $0 Free forever	Flat	Standalone · Free
Solo	USD 29 monthly · USD 24 / month with annual commitment $24 $29 Save $60 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Team Highlighted	USD 79 monthly · USD 65 / month with annual commitment $65 $79 Save $168 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Plus	USD 149 monthly · USD 119 / month with annual commitment $119 $149 Save $360 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed

LiveChat

See full pricing history

USD · US · source: www.livechat.com

Plan	Pricing	Charged by	Offer type
Starter	USD 25 monthly · USD 19 / month with annual commitment $ 19 /mo per person billed annually. Price / month (billed monthly) $25	Seat · per person	Standalone · Fixed
Team	USD 59 monthly · USD 49 / month with annual commitment $ 49 /mo per person billed annually. Price / month (billed monthly) $59 per person	Seat · per person	Standalone · Fixed
Business	USD 89 monthly · USD 79 / month with annual commitment $ 79 /mo per person billed annually. Price / month (billed monthly) $89 per person	Seat · per person	Standalone · Fixed
Enterprise	Contact sales Let's talk. Request a call	Seat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Highlights 1 seat total: 1

Included
Highlights 30 days chat history: 30 days

Limited
Highlights FAQs & canned responses: Included
Highlights iOS and Android mobile apps: Included
Highlights Unlimited conversations: Included
Highlights Widget customization: Included
Highlights Buttons for social chat channels: Included
Highlights Unlimited contacts: 30 days

Limited

Solo

Highlights 1 seat total: 1

Included
Highlights Unlimited chat history: Unlimited

Included
Highlights Shopify & WooCommerce full sync: Included
Highlights Integration: Included
Highlights Live translation: Included
Highlights Remove Chatway branding: Included

Team

Highlights 4 seats total: 4

Included
Highlights Automation & Workflows: Included
Highlights Help Center: Included

Plus

Highlights 10 seats total: 10

Included
Highlights Multiple widgets: Included
Highlights Multiple inboxes: Included
Highlights Priority support: Included
Highlights Multiple help centers: Included

LiveChat

Starter

Key features Text Intelligence: Included
Key features Traffic tracking: up to 100 visitors

Limited
Key features Recurring campaigns: 1 campaign

Limited
Key features Chat history: 60-day

Limited
Key features Widget customization: Basic widget customization

Limited
Key features 24/7/365 Support: Included
Key features Users: 1 user

Limited
Text Intelligence Reply suggestions: 3 sources

Limited

Team

Key features Text Intelligence: Included
Key features Traffic tracking: up to 400 visitors

Limited
Key features Campaigns: Unlimited campaigns

Included
Key features Chat history: Unlimited chat history

Included
Key features Widget customization: Full widget customization

Included
Key features Basic reporting: Included
Key features Users: Unlimited users

Limited
Text Intelligence Reply suggestions: 10 sources

Limited

Business

Key features Text Intelligence: Included
Key features Traffic tracking: up to 1000 visitors

Limited
Key features Work scheduler: Included
Key features Staffing prediction: Included
Key features On-demand reporting: Included
Key features Advanced reporting: Included
Key features Agent performance: Included
Key features SMS and Apple Messages for Business: Included
Text Intelligence Reply suggestions: 10 sources

Limited
Key features Users: Unlimited users

Limited

Enterprise

Key features Text Intelligence: Included
Key features Traffic tracking: Customize tracking limit

Included
Key features Support from Product Expert: Included
Key features Dedicated onboarding: Included
Key features White label chat widget: Included
Key features Software engineer support: Included
Key features Single Sign-on (SSO): Included
Key features HIPAA Compliance: Included
Key features Alternative payment terms: Included
Key features Professional services: Included
Key features Service level agreements (SLAs): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatway

September 21, 2026
Official pricing page
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026
Official pricing page
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026
Official pricing page
- Free: Free

LiveChat

September 21, 2026
Official pricing page
- Starter: USD 25 monthly · USD 19 / month with annual commitment
- Team: USD 59 monthly · USD 49 / month with annual commitment
- Business: USD 89 monthly · USD 79 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 19 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales