Featurebase vs Helply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Featurebase

See full pricing history

USD · US · source: www.featurebase.app

Plan	Pricing	Charged by	Offer type
Free — Free	Free Free Forever For individuals to get started	Seat · per seat/month	Standalone · Free

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
Per-ticket pricing — Standard Highlighted	USD 1 / month with annual commitment Starting at $1 per ticket with a minimum annual contract of $3,000	Usage · per ticket	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Featurebase

Free — Free

Highlights Seats: 1 seat

Included
Highlights Live chat: Included
Highlights Unlimited conversations: Included
Highlights Unified inbox & ticketing: Included
Highlights Mobile app: Included
Highlights Assign & snooze conversations: Included
Highlights Internal notes: Included

Helply

Per-ticket pricing — Standard

Highlights Minimum monthly commitment: 250 tickets

Included
Highlights Minimum annual contract: $3,000

Included
Highlights Seat fees: None, unlimited seats

Included
Highlights AI usage: Unlimited

Included
Highlights Agents and seats: Unlimited agents, unlimited seats

Included
Highlights AI teammate on every ticket: Included

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Featurebase

August 27, 2026 Source
- Free — Free: Free

Helply

August 27, 2026 Source
- Per-ticket pricing — Standard: USD 1 / month with annual commitment