Skip to content
pricing_optimizer.sql
Menu

Featurebase vs Helply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Featurebase

See full pricing history

USD · US · source: www.featurebase.app

Plan Pricing Charged by Offer type
Free — Free
Free

Free Forever For individuals to get started

 Seat · per seat/month Standalone · Free

Helply

See full pricing history

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

 Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

 Usage · per outcome Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Featurebase

Free — Free

Highlights

Seats

1 seat

Included

Highlights

Live chat

Included

Highlights

Unlimited conversations

Included

Highlights

Unified inbox & ticketing

Included

Highlights

Mobile app

Included

Highlights

Assign & snooze conversations

Included

Highlights

Internal notes

Included

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

  1. Official pricing page
    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
  2. Official pricing page
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment