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Featurebase pricing

Featurebase is a modern customer support and feedback platform that consolidates customer communication channels into a unified inbox with AI-powered support, centralizes user feedback for product development, provides an AI-native help center for self-serve support, and offers changelog tools to announce product updates. It is designed for support, product, and go-to-market teams to collaborate and improve customer experience and product development.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Free — Free
Free

Free Forever For individuals to get started

Seat · per seat/month Standalone · Free

What each plan includes

Feature names follow Featurebase’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free — Free

Highlights

Seats

1 seat

Included
Live chat
Included
Unlimited conversations
Included
Unified inbox & ticketing
Included
Mobile app
Included
Assign & snooze conversations
Included
Internal notes
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Free — Free: Free
  • Free Forever For individuals to get started
Pricing page