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Featurebase pricing

Featurebase is a modern customer support and feedback platform that consolidates customer communication channels into a unified inbox with AI-powered support, centralizes user feedback for product development, provides an AI-native help center for self-serve support, and offers changelog tools to announce product updates. It is designed for support, product, and go-to-market teams to collaborate and improve customer experience and product development.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Free — Free
Free

Free Forever For individuals to get started

Seat · per seat/month Standalone · Free

What each plan includes

Feature names follow Featurebase’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free — Free

Highlights

Seats

1 seat

Included
Live chat
Included
Unlimited conversations
Included
Unified inbox & ticketing
Included
Mobile app
Included
Assign & snooze conversations
Included
Internal notes
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Free — Free: Free
  • Free Forever For individuals to get started