BoldDesk
Growing Teams (Upto 100 agents) — default
-
Highlights
Number of Agents
-
5
Included -
Highlights
AI Credits
-
500 credits /month
Included
BoldDesk vs DocsBot
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
BoldDesk
USD · US · source: www.bolddesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growing Teams (Upto 100 agents) — default
|
USD 124 monthly · USD 99 / month with annual commitment
$99 / month $1,188 billed yearly ≈ $20 / agent |
Seat · per agent | Standalone · Fixed |
DocsBot
USD · US · source: docsbot.ai
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Free plan — Free plan
|
Free
$0 /month |
Flat | Standalone · Free |
|
Personal plan — Personal plan
|
USD 49 monthly · USD 49 / month with annual commitment
$49 /month |
Flat | Standalone · Fixed |
|
Standard plan — Standard plan
Highlighted
|
USD 149 monthly · USD 149 / month with annual commitment
$149 /month |
Flat | Standalone · Fixed |
|
Business plan — Business plan
|
USD 499 monthly · USD 499 / month with annual commitment
$499 /month |
Flat | Standalone · Fixed |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
DocsBot
Free plan — Free plan
-
Limits
DocsBots
-
1
Included -
Limits
Source Pages
-
50
Included -
Limits
AI Credits / month
-
100
Included -
Limits
Actions per bot
-
No
Excluded -
Limits
Team users
-
1
Included -
Limits
Bot lifetime
-
30 days
Included -
Features
Skills — build, validate, and publish
-
Excluded
-
Features
Remote MCP connections
-
Excluded
-
Features
Lead collection forms
-
Excluded
-
Features
Custom lead fields (beyond name/email)
-
Excluded
-
Features
Scheduling tools — Calendly, Cal.com, TidyCal
-
Excluded
-
Features
Escalation ticket creation
-
Excluded
-
Features
Custom action buttons
-
Excluded
-
Features
Stripe billing support actions
-
Excluded
-
Features
Web search
-
Excluded
-
Features
Web search domain allowlist
-
Excluded
-
Features
Integrations Zapier/Workflow automations
-
Excluded
-
Features
Slack integration
-
Excluded
-
Features
Help Scout integration
-
Excluded
-
Features
MCP server (expose bot via MCP)
-
Excluded
-
Features
Analytics Basic analytics
-
Excluded
-
Features
Question analytics
-
Excluded
-
Features
Conversation analytics
-
Excluded
-
Features
Conversation summaries & insights
-
Excluded
-
Features
Conversation topic reports
-
Excluded
-
Features
Conversation sentiment analysis
-
Excluded
-
Features
AI question reports
-
Excluded
-
Features
AI Premium embedding models
-
Excluded
-
Features
Context boost
-
Excluded
-
Features
Chat with images
-
Excluded
-
Features
Chat history
-
Excluded
-
Features
Screenshots in widgets/Help Scout
-
Excluded
-
Features
Realtime voice agents
-
Excluded
-
Features
Voice input in widget
-
Excluded
-
Features
Client-side PII redaction
-
Excluded
-
Features
Unbranded chat widgets
-
Excluded
-
Features
Rate limiting
-
Excluded
-
Features
Custom chat log retention
-
Excluded
-
Features
5x daily free tool usage
-
Excluded
-
Features
Per-bot roles (reselling/multi-workspace)
-
Excluded
-
Features
Sources Basic source types
-
Included
Included -
Features
Paid source types
-
Excluded
-
Features
Cloud source types
-
Excluded
-
Features
Ticket source types
-
Excluded
-
Features
Train from images in HTML/Markdown
-
Excluded
-
Features
Advanced document parsing (2 AI credits/page)
-
Excluded
-
Features
Source refresh
-
Excluded
-
Features
Source tags for targeted retrieval
-
Excluded
-
Features
Customization Private bots
-
Excluded
-
Features
Duplicate bots
-
Excluded
-
Features
Glossary
-
Excluded
-
Features
Support Standard support
-
Excluded
-
Features
Priority support
-
Excluded
-
Features
Compliance SOC 2 Type II
-
Excluded
-
Features
GDPR compliance
-
Excluded
-
Features
Standard DPA
-
Excluded
-
Features
Standard contract terms
-
Excluded
-
Features
HIPAA available
-
Excluded
-
Features
Custom DPA
-
Excluded
-
Features
Data residency options
-
Excluded
Personal plan — Personal plan
-
Limits
DocsBots
-
1
Included -
Limits
Source Pages
-
5k
Included -
Limits
AI Credits / month
-
5k
Included -
Limits
Actions per bot
-
3
Included -
Limits
Team users
-
1
Included -
Limits
Bot lifetime
-
Unlimited
Included -
Features
Skills — build, validate, and publish
-
Excluded
-
Features
Remote MCP connections
-
Included
Included -
Features
Lead collection forms
-
Included
Included -
Features
Custom lead fields (beyond name/email)
-
Excluded
-
Features
Scheduling tools — Calendly, Cal.com, TidyCal
-
Included
Included -
Features
Escalation ticket creation
-
Excluded
-
Features
Custom action buttons
-
Included
Included -
Features
Stripe billing support actions
-
Excluded
-
Features
Web search
-
Excluded
-
Features
Web search domain allowlist
-
Excluded
-
Features
Integrations Zapier/Workflow automations
-
Included
Included -
Features
Slack integration
-
Included
Included -
Features
Help Scout integration
-
Excluded
-
Features
MCP server (expose bot via MCP)
-
Excluded
-
Features
Analytics Basic analytics
-
Included
Included -
Features
Question analytics
-
Excluded
-
Features
Conversation analytics
-
Excluded
-
Features
Conversation summaries & insights
-
Excluded
-
Features
Conversation topic reports
-
Excluded
-
Features
Conversation sentiment analysis
-
Excluded
-
Features
AI question reports
-
Excluded
-
Features
AI Premium embedding models
-
Included
Included -
Features
Context boost
-
Included
Included -
Features
Chat with images
-
Included
Included -
Features
Chat history
-
Included
Included -
Features
Screenshots in widgets/Help Scout
-
Excluded
-
Features
Realtime voice agents
-
Excluded
-
Features
Voice input in widget
-
Excluded
-
Features
Client-side PII redaction
-
Excluded
-
Features
Unbranded chat widgets
-
Excluded
-
Features
Rate limiting
-
Excluded
-
Features
Custom chat log retention
-
Excluded
-
Features
5x daily free tool usage
-
Included
Included -
Features
Per-bot roles (reselling/multi-workspace)
-
Excluded
-
Features
Sources Basic source types
-
Included
Included -
Features
Paid source types
-
Included
Included -
Features
Cloud source types
-
Included
Included -
Features
Ticket source types
-
Excluded
-
Features
Train from images in HTML/Markdown
-
Excluded
-
Features
Advanced document parsing (2 AI credits/page)
-
Excluded
-
Features
Source refresh
-
Monthly
Included -
Features
Source tags for targeted retrieval
-
Excluded
-
Features
Customization Private bots
-
Included
Included -
Features
Duplicate bots
-
Excluded
-
Features
Glossary
-
Excluded
-
Features
Support Standard support
-
Included
Included -
Features
Priority support
-
Excluded
-
Features
Compliance SOC 2 Type II
-
Excluded
-
Features
GDPR compliance
-
Excluded
-
Features
Standard DPA
-
Excluded
-
Features
Standard contract terms
-
Excluded
-
Features
HIPAA available
-
Excluded
-
Features
Custom DPA
-
Excluded
-
Features
Data residency options
-
Excluded
Standard plan — Standard plan
-
Limits
DocsBots
-
3
Included -
Limits
Source Pages
-
15k
Included -
Limits
AI Credits / month
-
15k
Included -
Limits
Actions per bot
-
8
Included -
Limits
Team users
-
5
Included -
Limits
Bot lifetime
-
Unlimited
Included -
Features
Skills — build, validate, and publish
-
Included
Included -
Features
Remote MCP connections
-
Included
Included -
Features
Lead collection forms
-
Included
Included -
Features
Custom lead fields (beyond name/email)
-
Included
Included -
Features
Scheduling tools — Calendly, Cal.com, TidyCal
-
Included
Included -
Features
Escalation ticket creation
-
Included
Included -
Features
Custom action buttons
-
Included
Included -
Features
Stripe billing support actions
-
Included
Included -
Features
Web search
-
Included
Included -
Features
Web search domain allowlist
-
Excluded
-
Features
Integrations Zapier/Workflow automations
-
Included
Included -
Features
Slack integration
-
Included
Included -
Features
Help Scout integration
-
Included
Included -
Features
MCP server (expose bot via MCP)
-
Included
Included -
Features
Analytics Basic analytics
-
Included
Included -
Features
Question analytics
-
Included
Included -
Features
Conversation analytics
-
Included
Included -
Features
Conversation summaries & insights
-
Included
Included -
Features
Conversation topic reports
-
Excluded
-
Features
Conversation sentiment analysis
-
Excluded
-
Features
AI question reports
-
Excluded
-
Features
AI Premium embedding models
-
Included
Included -
Features
Context boost
-
Included
Included -
Features
Chat with images
-
Included
Included -
Features
Chat history
-
Included
Included -
Features
Screenshots in widgets/Help Scout
-
Included
Included -
Features
Realtime voice agents
-
Included
Included -
Features
Voice input in widget
-
Included
Included -
Features
Client-side PII redaction
-
Excluded
-
Features
Unbranded chat widgets
-
Excluded
-
Features
Rate limiting
-
Excluded
-
Features
Custom chat log retention
-
Excluded
-
Features
5x daily free tool usage
-
Included
Included -
Features
Per-bot roles (reselling/multi-workspace)
-
Excluded
-
Features
Sources Basic source types
-
Included
Included -
Features
Paid source types
-
Included
Included -
Features
Cloud source types
-
Included
Included -
Features
Ticket source types
-
Included
Included -
Features
Train from images in HTML/Markdown
-
Included
Included -
Features
Advanced document parsing (2 AI credits/page)
-
Included
Included -
Features
Source refresh
-
Weekly
Included -
Features
Source tags for targeted retrieval
-
Included
Included -
Features
Customization Private bots
-
Included
Included -
Features
Duplicate bots
-
Included
Included -
Features
Glossary
-
Included
Included -
Features
Support Standard support
-
Included
Included -
Features
Priority support
-
Excluded
-
Features
Compliance SOC 2 Type II
-
Excluded
-
Features
GDPR compliance
-
Excluded
-
Features
Standard DPA
-
Excluded
-
Features
Standard contract terms
-
Excluded
-
Features
HIPAA available
-
Excluded
-
Features
Custom DPA
-
Excluded
-
Features
Data residency options
-
Excluded
Business plan — Business plan
-
Limits
DocsBots
-
10
Included -
Limits
Source Pages
-
100k
Included -
Limits
AI Credits / month
-
60k
Included -
Limits
Actions per bot
-
12
Included -
Limits
Team users
-
10
Included -
Limits
Bot lifetime
-
Unlimited
Included -
Features
Skills — build, validate, and publish
-
Included
Included -
Features
Remote MCP connections
-
Included
Included -
Features
Lead collection forms
-
Included
Included -
Features
Custom lead fields (beyond name/email)
-
Included
Included -
Features
Scheduling tools — Calendly, Cal.com, TidyCal
-
Included
Included -
Features
Escalation ticket creation
-
Included
Included -
Features
Custom action buttons
-
Included
Included -
Features
Stripe billing support actions
-
Included
Included -
Features
Web search
-
Included
Included -
Features
Web search domain allowlist
-
Included
Included -
Features
Integrations Zapier/Workflow automations
-
Included
Included -
Features
Slack integration
-
Included
Included -
Features
Help Scout integration
-
Included
Included -
Features
MCP server (expose bot via MCP)
-
Included
Included -
Features
Analytics Basic analytics
-
Included
Included -
Features
Question analytics
-
Included
Included -
Features
Conversation analytics
-
Included
Included -
Features
Conversation summaries & insights
-
Included
Included -
Features
Conversation topic reports
-
Included
Included -
Features
Conversation sentiment analysis
-
Included
Included -
Features
AI question reports
-
Included
Included -
Features
AI Premium embedding models
-
Included
Included -
Features
Context boost
-
Included
Included -
Features
Chat with images
-
Included
Included -
Features
Chat history
-
Included
Included -
Features
Screenshots in widgets/Help Scout
-
Included
Included -
Features
Realtime voice agents
-
Included
Included -
Features
Voice input in widget
-
Included
Included -
Features
Client-side PII redaction
-
Included
Included -
Features
Unbranded chat widgets
-
Included
Included -
Features
Rate limiting
-
Included
Included -
Features
Custom chat log retention
-
Excluded
-
Features
5x daily free tool usage
-
Included
Included -
Features
Per-bot roles (reselling/multi-workspace)
-
Included
Included -
Features
Sources Basic source types
-
Included
Included -
Features
Paid source types
-
Included
Included -
Features
Cloud source types
-
Included
Included -
Features
Ticket source types
-
Included
Included -
Features
Train from images in HTML/Markdown
-
Included
Included -
Features
Advanced document parsing (2 AI credits/page)
-
Included
Included -
Features
Source refresh
-
Weekly
Included -
Features
Source tags for targeted retrieval
-
Included
Included -
Features
Customization Private bots
-
Included
Included -
Features
Duplicate bots
-
Included
Included -
Features
Glossary
-
Included
Included -
Features
Support Standard support
-
Included
Included -
Features
Priority support
-
Included
Included -
Features
Compliance SOC 2 Type II
-
Included
Included -
Features
GDPR compliance
-
Included
Included -
Features
Standard DPA
-
Included
Included -
Features
Standard contract terms
-
Included
Included -
Features
HIPAA available
-
Excluded
-
Features
Custom DPA
-
Excluded
-
Features
Data residency options
-
Excluded
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.
BoldDesk
-
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment
DocsBot
-
- Free plan — Free plan: Free
- Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
- Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
- Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment