Live Chat & Conversational Support

DocsBot pricing

DocsBot is an AI-powered chatbot platform that transforms business knowledge bases into intelligent AI agents. It provides instant, accurate answers and automates actions across customer support, sales lead capture, and internal knowledge retrieval. Features include multi-source data ingestion, continuous learning, voice agents, integrations with popular tools, and enterprise-grade security. It targets businesses seeking to enhance customer support efficiency, automate routine inquiries, and improve internal information access.

Region: US
Source currency: USD
Audiences: Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source

Plan	Pricing	Charged by	Offer type
Free	Free $0 /month	Flat · /month	Standalone · Free
Personal	USD 49 monthly $49 /month	Flat · /month	Standalone · Fixed
Standard Highlighted	USD 149 monthly $149 /month	Flat · /month	Standalone · Fixed
Business	USD 499 monthly $499 /month	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Contact us for your custom quote	Flat	Standalone · Contact sales

What each plan includes

Feature names follow DocsBot’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Limits

DocsBots: 1

Included
Source Pages: 50

Included
AI Credits / month: 100 — AI credit usage starts at 1x per message and may use more for larger models and AI actions.

Included
Team users: 1

Included
Bot lifetime: 30-day expiry

Limited
Actions per bot: Excluded

Sources

Basic source types: Included

Personal

Limits

DocsBots: 1

Included
Source Pages: 5k

Included
AI Credits / month: 5k — AI credit usage starts at 1x per message and may use more for larger models and AI actions.

Included
Actions per bot: 3

Included
Team users: 1

Included
Bot lifetime: Unlimited

Included

Actions

Remote MCP connections: Included
Lead collection forms: Included
Scheduling tools — Calendly, Cal.com, TidyCal: Included
Custom action buttons: Included
Skills — build, validate, and publish: Excluded

Integrations

Zapier/Workflow automations: Included
Slack integration: Included
Messenger, WhatsApp, and Telegram: Included

Analytics

Basic analytics: Included

AI

Premium embedding models: Included

Sources

Source refresh: Monthly

Included

Standard

Limits

DocsBots: 3

Included
Source Pages: 15k

Included
AI Credits / month: 15k — AI credit usage starts at 1x per message and may use more for larger models and AI actions.

Included
Actions per bot: 8

Included
Team users: 5

Included

Actions

Skills — build, validate, and publish: Included
Custom lead fields (beyond name/email): Included
Escalation ticket creation: Included
Stripe billing support actions: Included
Web search: Included
Web search domain allowlist: Excluded

Integrations

Native CRM lead delivery: Included
Help Scout integration: Included
MCP server (expose bot via MCP): Included

Analytics

Conversation analytics: Included
Question analytics: Included
Conversation summaries & insights: Included

Sources

Source refresh: Weekly

Included

Features

Realtime voice agents: Included

Business

Limits

DocsBots: 10

Included
Source Pages: 100k

Included
AI Credits / month: 60k — AI credit usage starts at 1x per message and may use more for larger models and AI actions.

Included
Actions per bot: 12

Included
Team users: 10

Included

Actions

Web search domain allowlist: Included

Analytics

Conversation topic reports: Included
Conversation sentiment analysis: Included
AI question reports: Included
Data explorer: Included

Features

Client-side PII redaction: Included
Unbranded chat widgets: Included
Rate limiting: Included
Per-bot roles (reselling/multi-workspace): Included
Custom chat log retention: Excluded

Support

Priority support: Included

Compliance

SOC 2 Type II: Included
GDPR compliance: Included
HIPAA available: Excluded

Enterprise

Limits

Custom Bot, Source, Question limits: Included
Custom Team size (seats): Included
Custom AI credit allowance for deep research: Included
Custom per-bot action limits: Included

Features

Per-bot roles for reselling or multiple departments/workspaces: Included
Self-hosted options: Included
IP logging: Included
SSO options: Included
Custom chat log retention options: Included

AI

Azure OpenAI Service: Included

Support

Priority support & SLAs: Included
Custom feature development: Included
Custom invoices and Purchase Orders: Included
ACH & Wire transfer payment methods: Included

Compliance

SOC 2 Type II: Included
GDPR compliant: Included
HIPAA available: Included
Custom DPA: Included
Custom contracts & legal addenda: Included
Data residency options: Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed	Plans and prices	Source wording	Source
September 21, 2026 03:48	Free: Free Personal: USD 49 monthly Standard: USD 149 monthly Business: USD 499 monthly Enterprise: Contact sales	$0 /month $49 /month $149 /month $499 /month Contact us for your custom quote	Official pricing page
August 27, 2026 01:55	Free plan — Free plan: Free Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment	$0 /month $49 /month $149 /month $499 /month	Official pricing page

Plans and public prices

What each plan includes

Free

Limits

Sources

Personal

Limits

Actions

Integrations

Analytics

AI

Sources

Standard

Limits

Actions

Integrations

Analytics

Sources

Features

Business

Limits

Actions

Analytics

Features

Support

Compliance

Enterprise

Limits

Features

AI

Support

Compliance

How pricing changed

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