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BuyScout vs DocsBot

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.buyscout.ai

Plan Pricing Charged by Offer type
Free
Free

$0 forever

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Free
Starter Highlighted
USD 49 monthly

$49 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Growth
USD 129 monthly

$129 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Pro
USD 249 monthly

$249 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Scale
USD 499 monthly

$499 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Enterprise
Contact sales

Enterprise — Custom

Usage · custom visitor and reply volume Standalone · Contact sales

USD · US · source: docsbot.ai

Plan Pricing Charged by Offer type
Free
Free

$0 /month

Flat · /month Standalone · Free
Personal
USD 49 monthly

$49 /month

Flat · /month Standalone · Fixed
Standard Highlighted
USD 149 monthly

$149 /month

Flat · /month Standalone · Fixed
Business
USD 499 monthly

$499 /month

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Contact us for your custom quote

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BuyScout

Free

Capacity

Monthly visitors

10,000

Limited

Capacity

AI replies per month

100

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Excluded

Channels

WhatsApp

Excluded

Channels

Instagram

Excluded

Channels

Messenger

Excluded

Channels

TikTok

Excluded

Channels

SMS

Excluded

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Excluded

Sales skills

Smart cross-sell

Excluded

Sales skills

Smart discount offers

Excluded

Sales skills

Proactive engagement

Excluded

Sales skills

Competitor comparison

Excluded

Sales skills

AI virtual try-on

Excluded

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Standard

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Starter

Capacity

Monthly visitors

25,000

Limited

Capacity

AI replies per month

500

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Excluded

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Standard

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Growth

Capacity

Monthly visitors

75,000

Limited

Capacity

AI replies per month

1,500

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Pro

Capacity

Monthly visitors

150,000

Limited

Capacity

AI replies per month

3,000

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Scale

Capacity

Monthly visitors

300,000

Limited

Capacity

AI replies per month

6,000

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Enterprise

Capacity

Monthly visitors

Unlimited

Limited

Capacity

AI replies per month

Custom

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Included

Branding & analytics

Custom AI brand-voice training

Included

Account & support

Support level

Dedicated

Included

Account & support

Dedicated account manager

Included

Account & support

Custom integrations & APIs

Included

Account & support

SLA-backed support

Included

Account & support

Languages

All languages

Included

DocsBot

Free

Limits

DocsBots

1

Included

Limits

Source Pages

50

Included

Limits

AI Credits / month

100

Included

Limits

Team users

1

Included

Limits

Bot lifetime

30-day expiry

Limited

Sources

Basic source types

Included

Limits

Actions per bot

Excluded

Personal

Limits

DocsBots

1

Included

Limits

Source Pages

5k

Included

Limits

AI Credits / month

5k

Included

Limits

Actions per bot

3

Included

Limits

Team users

1

Included

Limits

Bot lifetime

Unlimited

Included

Actions

Remote MCP connections

Included

Actions

Lead collection forms

Included

Actions

Scheduling tools — Calendly, Cal.com, TidyCal

Included

Actions

Custom action buttons

Included

Integrations

Zapier/Workflow automations

Included

Integrations

Slack integration

Included

Integrations

Messenger, WhatsApp, and Telegram

Included

Analytics

Basic analytics

Included

AI

Premium embedding models

Included

Sources

Source refresh

Monthly

Included

Actions

Skills — build, validate, and publish

Excluded

Standard

Limits

DocsBots

3

Included

Limits

Source Pages

15k

Included

Limits

AI Credits / month

15k

Included

Limits

Actions per bot

8

Included

Limits

Team users

5

Included

Actions

Skills — build, validate, and publish

Included

Actions

Custom lead fields (beyond name/email)

Included

Actions

Escalation ticket creation

Included

Actions

Stripe billing support actions

Included

Actions

Web search

Included

Integrations

Native CRM lead delivery

Included

Integrations

Help Scout integration

Included

Integrations

MCP server (expose bot via MCP)

Included

Analytics

Conversation analytics

Included

Analytics

Question analytics

Included

Analytics

Conversation summaries & insights

Included

Sources

Source refresh

Weekly

Included

Features

Realtime voice agents

Included

Actions

Web search domain allowlist

Excluded

Business

Limits

DocsBots

10

Included

Limits

Source Pages

100k

Included

Limits

AI Credits / month

60k

Included

Limits

Actions per bot

12

Included

Limits

Team users

10

Included

Actions

Web search domain allowlist

Included

Analytics

Conversation topic reports

Included

Analytics

Conversation sentiment analysis

Included

Analytics

AI question reports

Included

Analytics

Data explorer

Included

Features

Client-side PII redaction

Included

Features

Unbranded chat widgets

Included

Features

Rate limiting

Included

Features

Per-bot roles (reselling/multi-workspace)

Included

Support

Priority support

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliance

Included

Features

Custom chat log retention

Excluded

Compliance

HIPAA available

Excluded

Enterprise

Limits

Custom Bot, Source, Question limits

Included

Limits

Custom Team size (seats)

Included

Features

Per-bot roles for reselling or multiple departments/workspaces

Included

AI

Azure OpenAI Service

Included

Features

Self-hosted options

Included

Features

IP logging

Included

Features

SSO options

Included

Limits

Custom AI credit allowance for deep research

Included

Support

Priority support & SLAs

Included

Support

Custom feature development

Included

Support

Custom invoices and Purchase Orders

Included

Support

ACH & Wire transfer payment methods

Included

Features

Custom chat log retention options

Included

Limits

Custom per-bot action limits

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliant

Included

Compliance

HIPAA available

Included

Compliance

Custom DPA

Included

Compliance

Custom contracts & legal addenda

Included

Compliance

Data residency options

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BuyScout

    • Free: Free
    • Starter: USD 49 monthly
    • Growth: USD 129 monthly
    • Pro: USD 249 monthly
    • Scale: USD 499 monthly
    • Enterprise: Contact sales

DocsBot

    • Free: Free
    • Personal: USD 49 monthly
    • Standard: USD 149 monthly
    • Business: USD 499 monthly
    • Enterprise: Contact sales
    • Free plan — Free plan: Free
    • Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
    • Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
    • Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment