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Gist vs Helply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: getgist.com

Plan Pricing Charged by Offer type
Free Forever
Free

$0/month with 200 contacts and 2 support seats

Usage · per stated usage allowance Standalone · Free

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

Usage · per outcome Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Gist

Free Forever

Plan card

Live chat

Included

Plan card

Team inbox

Included

Plan card

200 contacts

Included

Plan card

2 support seats

Included

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment