Drag vs Smartsupp

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Drag

See full pricing history

USD · US · source: www.dragapp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 16 monthly · USD 12 / month with annual commitment $12 /user/mo billed yearly · $16 billed monthly	Seat · per user/month	Standalone · Fixed
Plus	USD 22 monthly · USD 18 / month with annual commitment $18 /user/mo billed yearly · $22 billed monthly	Seat · per user/month	Standalone · Fixed
Pro	USD 30 monthly · USD 24 / month with annual commitment $24 /user/mo billed yearly · $30 billed monthly	Seat · per user/month	Standalone · Fixed

Smartsupp

See full pricing history

USD · US · source: www.smartsupp.com

Plan	Pricing	Charged by	Offer type
Free	Free $ 0	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Highlights Shared inboxes in Gmail: Included
Highlights Automation rules: 10

Included
Highlights Reporting window: 3 months

Included

Plus

Highlights AI assistants: Included
Highlights Automation rules: Unlimited

Included
Highlights Reporting window: 6 months

Included

Pro

Highlights WhatsApp channel: Included
Highlights Agent API and MCP access: Included
Highlights SLA rules: Included

Smartsupp

Free

Highlights 1 operator: Included
Highlights 25 conversations per month: Included
Highlights Limited 14-day history: Included
Highlights Live chat, WhatsApp, Messenger: Included
Highlights Live chat: Included
Highlights WhatsApp: Included
Highlights Messenger: Included
Highlights AI Agent: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Drag

August 27, 2026 Source
- Starter: USD 16 monthly · USD 12 / month with annual commitment
- Plus: USD 22 monthly · USD 18 / month with annual commitment
- Pro: USD 30 monthly · USD 24 / month with annual commitment

Smartsupp

August 27, 2026 Source
- Free: Free