Smartsupp pricing

1 — 1 operator = 1 person with access to the account. The more operators a Smartsupp account has, the more users can log in with their own email.

1 — The number of websites where Smartsupp can be installed.

14 days — Easily access past conversations to address previous inquiries and adapt your approach to meet customer needs.

25 conversations per month — Includes the total number of messages from Live Chat, Facebook Messenger, and WhatsApp.

Use live chat for your website or online store.

Receive and respond to all chats directly from Smartsupp's dashboard.

Receive and respond to all messages directly from Smartsupp's dashboard.

Handle emails with ease. Manage and respond to all emails directly from Smartsupp's dashboard.

Let AI help you write better replies faster. Additionally, it translates messages into the selected language with a single click.

1 — Save time in chat with shortcuts. Create reusable texts for common phrases and insert them instantly by pressing dot (.).

1 message template — Reach out to customers with a simple welcome message.

Create complex chatbot scenarios to automate your communication.

Connect Smartsupp to your tools, AI assistants, and custom workflows.

1 — 1 operator = 1 person with access to the account. The more operators a Smartsupp account has, the more users can log in with their own email.

1 — The number of websites where Smartsupp can be installed.

1 year — Easily access past conversations to address previous inquiries and adapt your approach to meet customer needs.

unlimited — Includes the total number of messages from Live Chat, Facebook Messenger, and WhatsApp.

Use live chat for your website or online store.

Receive and respond to all chats directly from Smartsupp's dashboard.

Receive and respond to all messages directly from Smartsupp's dashboard.

3 email addresses — Connect your email accounts to reply to emails directly from Smartsupp.

Reach out to customers automatically.

unlimited — Reach out to customers with a simple welcome message.

Create complex chatbot scenarios to automate your communication.

50 / month — Let AI help you write better replies faster. Additionally, it translates messages into the selected language with a single click.

unlimited — Save time in chat with shortcuts.

Connect Smartsupp to your tools, AI assistants, and custom workflows.

3 — 1 operator = 1 person with access to the account. The more operators a Smartsupp account has, the more users can log in with their own email.

1 — The number of websites where Smartsupp can be installed.

1 year — Easily access past conversations to address previous inquiries and adapt your approach to meet customer needs.

unlimited — Includes the total number of messages from Live Chat, Facebook Messenger, and WhatsApp.

Use live chat for your website or online store.

Receive and respond to all chats directly from Smartsupp's dashboard.

Receive and respond to all messages directly from Smartsupp's dashboard.

10 email addresses — Connect your email accounts to reply to emails directly from Smartsupp.

Create complex chatbot scenarios to automate your communication.

Connect Smartsupp to your tools, AI assistants, and custom workflows. Use the API to sync data and automate processes, or link Smartsupp directly to Claude, or ChatGPT via MCP.

10 — API tokens authenticate your requests to the Smartsupp API.

1 — Receive instant push notifications when events happen in Smartsupp.

250 / month — Let AI help you write better replies faster. Additionally, it translates messages into the selected language with a single click.

unlimited — Save time in chat with shortcuts.

5+ (upgradable) — 1 operator = 1 person with access to the account. The more operators a Smartsupp account has, the more users can log in with their own email.

3 — The number of websites where Smartsupp can be installed.

3 years — Easily access past conversations to address previous inquiries and adapt your approach to meet customer needs.

unlimited — Includes the total number of messages from Live Chat, Facebook Messenger, and WhatsApp.

Use live chat for your website or online store.

Receive and respond to all chats directly from Smartsupp's dashboard.

Receive and respond to all messages directly from Smartsupp's dashboard.

50 email addresses — Connect your email accounts to reply to emails directly from Smartsupp.

Create complex chatbot scenarios to automate your communication.

Connect Smartsupp to your tools, AI assistants, and custom workflows. Use the API to sync data and automate processes, or link Smartsupp directly to Claude, or ChatGPT via MCP.

25 — API tokens authenticate your requests to the Smartsupp API.

3 — Receive instant push notifications when events happen in Smartsupp.

500 / month — Let AI help you write better replies faster. Additionally, it translates messages into the selected language with a single click.

unlimited — Save time in chat with shortcuts.

custom — 1 operator = 1 person with access to the account. The more operators a Smartsupp account has, the more users can log in with their own email.

Custom limit — The number of websites where Smartsupp can be installed.

3 years — Easily access past conversations to address previous inquiries and adapt your approach to meet customer needs.

unlimited — Includes the total number of messages from Live Chat, Facebook Messenger, and WhatsApp.

custom limit — Handle emails with ease. Manage and respond to all emails directly from Smartsupp's dashboard.

When standard plans are not enough — built around your team and processes.

Custom limit — Let AI help you write better replies faster.

1 AI Agent — Get an independent AI Agent for each market, like your French or German store, or B2B division.

100, upgradable to 5 000 — Each unique chat session counts as one conversation. Upgrade anytime. You can purchase between 100 and 5,000 conversations for your Mira AI Agent.

Set the name, tone and style. Your AI Agent speaks the language of your brand.

AI Agents handle everyday customer questions instantly.

AI Agents suggest the right product based on what each customer is looking for.

Detects the customer's language and responds in it. No setup needed.

Two thirds of customers need help outside business hours. Your AI Agent works weekends, holidays and midnight shifts.

up to 30 000 products — Knows your products inside out. Recommends products and drives up-sell and cross-sell.

20 content pages — Automatic webscraping keeps your AI Agent up to date. Mira reads your site and learns from it automatically. One page = one URL you choose.

30 — Set exact questions and answers. AI Agents reply word for word every time.

For some conversations, a human touch works best. AI Agents know when that moment comes and hand off smoothly so nothing gets lost.

Our account manager helps you set up everything for a fast and smooth start.

Unlimited AI Agents — Get an independent AI Agent for each market, like your French or German store, or B2B division.

custom — Peak season or new market? Your AI Agents handle any volume.

Each AI Agent runs independently with its own knowledge base, product catalogue and settings.

custom — The more data your AI Agent has, the smarter it gets. Give it all the information you have.

custom — Mira reads your site and learns from it automatically.

custom — Give AI Agents access to your product catalog.

custom — Set exact questions and answers. AI Agents reply word for word every time.

For some conversations, a human touch works best. AI Agents know when that moment comes and hand off smoothly so nothing gets lost.

Our account manager helps you set up everything for a fast and smooth start.