BuyScout vs Smartsupp

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BuyScout

See full pricing history

USD · US · source: www.buyscout.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 forever	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Free
Starter Highlighted	USD 49 monthly $49 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Growth	USD 129 monthly $129 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Pro	USD 249 monthly $249 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Scale	USD 499 monthly $499 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Enterprise	Contact sales Enterprise — Custom	Usage · custom visitor and reply volume	Standalone · Contact sales

Smartsupp

See full pricing history

USD · US · source: www.smartsupp.com

Plan	Pricing	Charged by	Offer type
Free — Customer Service	Free Free $0	Flat	Standalone · Free
Solo — Customer Service	USD 17 / month with annual commitment $17 / month billed annually · Save $85 / year	Flat	Standalone · Fixed
Plus — Customer Service Highlighted	USD 25 / month with annual commitment $25 / month billed annually · Save $127 / year	Flat	Standalone · Fixed
Expert — Customer Service	USD 83 / month with annual commitment $83 / month billed annually · Save $421 / year	Flat	Standalone · Fixed
Ultimate Enterprise — Customer Service	USD 280 monthly Starts at $280 /month	Flat	Standalone · Starting at
Mira AI Agent — Mira AI Agent	USD 16 / month with annual commitment $16 / month 100 conversations / month billed annually · Save $48 / year	Usage · 100 conversations / month	Standalone · Starting at
Unlimited AI Agents — Mira AI Agent	Contact sales Let's talk	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BuyScout

Free

Capacity Monthly visitors: 10,000

Limited
Capacity AI replies per month: 100

Limited
Channels Website chat: Included
Channels Website AI voice call: Excluded
Channels WhatsApp: Excluded
Channels Instagram: Excluded
Channels Messenger: Excluded
Channels TikTok: Excluded
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Excluded
Sales skills Smart cross-sell: Excluded
Sales skills Smart discount offers: Excluded
Sales skills Proactive engagement: Excluded
Sales skills Competitor comparison: Excluded
Sales skills AI virtual try-on: Excluded
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Starter

Capacity Monthly visitors: 25,000

Limited
Capacity AI replies per month: 500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Growth

Capacity Monthly visitors: 75,000

Limited
Capacity AI replies per month: 1,500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Pro

Capacity Monthly visitors: 150,000

Limited
Capacity AI replies per month: 3,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Scale

Capacity Monthly visitors: 300,000

Limited
Capacity AI replies per month: 6,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Enterprise

Capacity Monthly visitors: Unlimited

Limited
Capacity AI replies per month: Custom

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Included
Branding & analytics Custom AI brand-voice training: Included
Account & support Support level: Dedicated

Included
Account & support Dedicated account manager: Included
Account & support Custom integrations & APIs: Included
Account & support SLA-backed support: Included
Account & support Languages: All languages

Included

Smartsupp

Free — Customer Service

Operators Operators: 1

Included
Number of websites Number of websites: 1

Included
Conversations history Conversations history: 14 days

Limited
Conversations volume Conversations volume: 25 conversations per month

Limited
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: Excluded
AI Reply Assists AI Reply Assists: Excluded
Basic features Personal shortcuts: 1

Limited
Automated workflows & messages Automatic Messages: 1 message template

Limited
Automated workflows & messages Automation Workflows: Excluded
MCP & API MCP & API: Excluded
Services Premium support: Excluded

Solo — Customer Service

Operators Operators: 1

Included
Number of websites Number of websites: 1

Included
Conversations history Conversations history: 1 year

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: 3 email addresses

Included
Automated workflows & messages Basic automated messages: Included
AI Reply Assists AI Reply Assists: 50 / month

Limited
Basic features Personal shortcuts: unlimited

Included
Automated workflows & messages Automatic Messages: unlimited

Included
Automated workflows & messages Automation Workflows: Excluded
MCP & API MCP & API: Excluded
Services Premium support: Excluded

Plus — Customer Service

Operators Operators: 3

Included
Number of websites Number of websites: 1

Included
Conversations history Conversations history: 1 year

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: 10 email addresses

Included
Automated workflows & messages Automated workflows: Included
MCP & API MCP & API: Included
AI Reply Assists AI Reply Assists: 250 / month

Limited
Basic features Personal shortcuts: unlimited

Included
MCP & API API Tokens: 10

Included
MCP & API Webhooks: 1

Included
Services Premium support: Excluded

Expert — Customer Service

Operators Operators: 5+ (upgradable)

Included
Number of websites Number of websites: 3

Included
Conversations history Conversations history: 3 years

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: 50 email addresses

Included
Automated workflows & messages Automated workflows: Included
Services Premium support: Included
MCP & API MCP & API: Included
AI Reply Assists AI Reply Assists: 500 / month

Limited
Basic features Personal shortcuts: unlimited

Included
MCP & API API Tokens: 25

Included
MCP & API Webhooks: 3

Included

Ultimate Enterprise — Customer Service

Operators Operators: custom

Included
Number of websites Number of websites: Custom limit

Included
Conversations history Conversations history: 3 years

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Connected e-mail addresses: custom limit

Included
Highlights Individual limits: Included
Highlights Custom setup and integrations: Included
Services Dedicated account manager: Included
MCP & API API & data exports: Included
Highlights Payment via wire transfer: Included
AI Reply Assists AI Reply Assists: Custom limit

Included
Services Premium support: Included

Mira AI Agent — Mira AI Agent

Core features Number of AI agents: 1 AI Agent

Included
Core features Conversations / month: 100, upgradable to 5 000

Limited
Highlights Working 24/7: Included
Knowledge Knows up to 30 000 products: up to 30 000 products

Included
Knowledge Website scrape: 20 content pages

Limited
Core features Your voice, your rules: Included
Other Handover to human agent: Included
Core features Answering FAQs: Included
Core features Recommending products: Included
Core features Multi-language support: Included
Knowledge Custom questions: 30

Limited
Support Premium onboarding support: Excluded

Unlimited AI Agents — Mira AI Agent

Core features Number of AI agents: Unlimited AI Agents

Included
Core features Conversations / month: custom

Included
Highlights Working 24/7: Included
Knowledge Independent knowledge per agent: Included
Knowledge Custom memory size: custom

Included
Other Handover to human agent: Included
Knowledge Website scrape: custom

Included
Knowledge Product feed: custom

Included
Knowledge Custom questions: custom

Included
Support Premium onboarding support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BuyScout

August 29, 2026
Official pricing page
- Free: Free
- Starter: USD 49 monthly
- Growth: USD 129 monthly
- Pro: USD 249 monthly
- Scale: USD 499 monthly
- Enterprise: Contact sales

Smartsupp

September 21, 2026
Official pricing page
- Free — Customer Service: Free
- Solo — Customer Service: USD 17 / month with annual commitment
- Plus — Customer Service: USD 25 / month with annual commitment
- Expert — Customer Service: USD 83 / month with annual commitment
- Ultimate Enterprise — Customer Service: USD 280 monthly
- Mira AI Agent — Mira AI Agent: USD 16 / month with annual commitment
- Unlimited AI Agents — Mira AI Agent: Contact sales
August 27, 2026
Official pricing page
- Free: Free