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BoldDesk vs Smartsupp

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BoldDesk

See full pricing history

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
5 Agents — Growing Teams
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent $124 / month billed monthly ≈ $24.80 / agent 500 credits /month

 Seat · agents Standalone · Fixed
10 Agents — Growing Teams
USD 249 monthly · USD 199 / month with annual commitment

$199 / month $2,388 billed yearly ≈ $20 / agent $249 / month billed monthly ≈ $24.90 / agent 1,000 credits /month

 Seat · agents Standalone · Fixed
25 Agents — Growing Teams Highlighted
USD 436 monthly · USD 349 / month with annual commitment

Most Popular $349 / month $4,188 billed yearly ≈ $14 / agent $436 / month billed monthly ≈ $17.44 / agent 1,500 credits /month

 Seat · agents Standalone · Fixed
50 Agents — Growing Teams
USD 624 monthly · USD 499 / month with annual commitment

$499 / month $5,988 billed yearly ≈ $10 / agent $624 / month billed monthly ≈ $12.48 / agent 2,000 credits /month

 Seat · agents Standalone · Fixed
75 Agents — Growing Teams
USD 936 monthly · USD 749 / month with annual commitment

$749 / month $8,988 billed yearly ≈ $10 / agent $936 / month billed monthly ≈ $12.48 / agent 2,500 credits /month

 Seat · agents Standalone · Fixed
100 Agents — Growing Teams
USD 1249 monthly · USD 999 / month with annual commitment

$999 / month $11,988 billed yearly ≈ $10 / agent $1,249 / month billed monthly ≈ $12.49 / agent 3,000 credits /month

 Seat · agents Standalone · Fixed
200 Agents — Scaling Teams
USD 2498 monthly · USD 1998 / month with annual commitment

$1,998 / month $23,976 billed yearly ≈ $10 / agent $2,498 / month billed monthly ≈ $12.49 / agent 4,000 credits /month

 Seat · agents Standalone · Fixed
300 Agents — Scaling Teams
USD 3749 monthly · USD 2999 / month with annual commitment

$2,999 / month $35,988 billed yearly ≈ $10 / agent $3,749 / month billed monthly ≈ $12.50 / agent 5,000 credits /month

 Seat · agents Standalone · Fixed
400 Agents — Scaling Teams
USD 4999 monthly · USD 3999 / month with annual commitment

$3,999 / month $47,988 billed yearly ≈ $10 / agent $4,999 / month billed monthly ≈ $12.50 / agent 6,000 credits /month

 Seat · agents Standalone · Fixed
500 Agents — Scaling Teams
USD 6249 monthly · USD 4999 / month with annual commitment

$4,999 / month $59,988 billed yearly ≈ $10 / agent $6,249 / month billed monthly ≈ $12.50 / agent 7,000 credits /month

 Seat · agents Standalone · Fixed
600 Agents — Large Teams
USD 7499 monthly · USD 5999 / month with annual commitment

$5,999 / month $71,988 billed yearly ≈ $10 / agent $7,499 / month billed monthly ≈ $12.50 / agent 8,000 credits /month

 Seat · agents Standalone · Fixed
700 Agents — Large Teams
USD 8749 monthly · USD 6999 / month with annual commitment

$6,999 / month $83,988 billed yearly ≈ $10 / agent $8,749 / month billed monthly ≈ $12.50 / agent 9,000 credits /month

 Seat · agents Standalone · Fixed
800 Agents — Large Teams
USD 9999 monthly · USD 7999 / month with annual commitment

$7,999 / month $95,988 billed yearly ≈ $10 / agent $9,999 / month billed monthly ≈ $12.50 / agent 10,000 credits /month

 Seat · agents Standalone · Fixed
900 Agents — Large Teams
USD 11249 monthly · USD 8999 / month with annual commitment

$8,999 / month $107,988 billed yearly ≈ $10 / agent $11,249 / month billed monthly ≈ $12.50 / agent 11,000 credits /month

 Seat · agents Standalone · Fixed
1,000 Agents — Large Teams
USD 12499 monthly · USD 9999 / month with annual commitment

$9,999 / month $119,988 billed yearly ≈ $10 / agent $12,499 / month billed monthly ≈ $12.50 / agent 12,000 credits /month

 Seat · agents Standalone · Fixed
More than 1,000 agents — Large Teams
Contact sales

For more than 1,000 agents, you can contact our team Contact Us

 Seat · agents Standalone · Contact sales

Smartsupp

See full pricing history

USD · US · source: www.smartsupp.com

Plan Pricing Charged by Offer type
Free — Customer Service
Free

Free $0

 Flat Standalone · Free
Solo — Customer Service
USD 17 / month with annual commitment

$17 / month billed annually · Save $85 / year

 Flat Standalone · Fixed
Plus — Customer Service Highlighted
USD 25 / month with annual commitment

$25 / month billed annually · Save $127 / year

 Flat Standalone · Fixed
Expert — Customer Service
USD 83 / month with annual commitment

$83 / month billed annually · Save $421 / year

 Flat Standalone · Fixed
Ultimate Enterprise — Customer Service
USD 280 monthly

Starts at $280 /month

 Flat Standalone · Starting at
Mira AI Agent — Mira AI Agent
USD 16 / month with annual commitment

$16 / month 100 conversations / month billed annually · Save $48 / year

 Usage · 100 conversations / month Standalone · Starting at
Unlimited AI Agents — Mira AI Agent
Contact sales

Let's talk

 Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

5 Agents — Growing Teams

AI Platform

AI Credits

500 credits /month

Limited

10 Agents — Growing Teams

AI Platform

AI Credits

1,000 credits /month

Limited

25 Agents — Growing Teams

AI Platform

AI Credits

1,500 credits /month

Limited

50 Agents — Growing Teams

AI Platform

AI Credits

2,000 credits /month

Limited

75 Agents — Growing Teams

AI Platform

AI Credits

2,500 credits /month

Limited

100 Agents — Growing Teams

AI Platform

AI Credits

3,000 credits /month

Limited

200 Agents — Scaling Teams

AI Platform

AI Credits

4,000 credits /month

Limited

300 Agents — Scaling Teams

AI Platform

AI Credits

5,000 credits /month

Limited

400 Agents — Scaling Teams

AI Platform

AI Credits

6,000 credits /month

Limited

500 Agents — Scaling Teams

AI Platform

AI Credits

7,000 credits /month

Limited

600 Agents — Large Teams

AI Platform

AI Credits

8,000 credits /month

Limited

700 Agents — Large Teams

AI Platform

AI Credits

9,000 credits /month

Limited

800 Agents — Large Teams

AI Platform

AI Credits

10,000 credits /month

Limited

900 Agents — Large Teams

AI Platform

AI Credits

11,000 credits /month

Limited

1,000 Agents — Large Teams

AI Platform

AI Credits

12,000 credits /month

Limited

More than 1,000 agents — Large Teams

Smartsupp

Free — Customer Service

Operators

Operators

1

Included

Number of websites

Number of websites

1

Included

Conversations history

Conversations history

14 days

Limited

Conversations volume

Conversations volume

25 conversations per month

Limited

Communication channels

Live chat

Included

Communication channels

Facebook Messenger

Included

Communication channels

WhatsApp

Included

Communication channels

Connected e-mail addresses

Excluded

AI Reply Assists

AI Reply Assists

Excluded

Basic features

Personal shortcuts

1

Limited

Automated workflows & messages

Automatic Messages

1 message template

Limited

Automated workflows & messages

Automation Workflows

Excluded

MCP & API

MCP & API

Excluded

Services

Premium support

Excluded

Solo — Customer Service

Operators

Operators

1

Included

Number of websites

Number of websites

1

Included

Conversations history

Conversations history

1 year

Included

Conversations volume

Conversations volume

unlimited

Included

Communication channels

Live chat

Included

Communication channels

Facebook Messenger

Included

Communication channels

WhatsApp

Included

Communication channels

Connected e-mail addresses

3 email addresses

Included

Automated workflows & messages

Basic automated messages

Included

AI Reply Assists

AI Reply Assists

50 / month

Limited

Basic features

Personal shortcuts

unlimited

Included

Automated workflows & messages

Automatic Messages

unlimited

Included

Automated workflows & messages

Automation Workflows

Excluded

MCP & API

MCP & API

Excluded

Services

Premium support

Excluded

Plus — Customer Service

Operators

Operators

3

Included

Number of websites

Number of websites

1

Included

Conversations history

Conversations history

1 year

Included

Conversations volume

Conversations volume

unlimited

Included

Communication channels

Live chat

Included

Communication channels

Facebook Messenger

Included

Communication channels

WhatsApp

Included

Communication channels

Connected e-mail addresses

10 email addresses

Included

Automated workflows & messages

Automated workflows

Included

MCP & API

MCP & API

Included

AI Reply Assists

AI Reply Assists

250 / month

Limited

Basic features

Personal shortcuts

unlimited

Included

MCP & API

API Tokens

10

Included

MCP & API

Webhooks

1

Included

Services

Premium support

Excluded

Expert — Customer Service

Operators

Operators

5+ (upgradable)

Included

Number of websites

Number of websites

3

Included

Conversations history

Conversations history

3 years

Included

Conversations volume

Conversations volume

unlimited

Included

Communication channels

Live chat

Included

Communication channels

Facebook Messenger

Included

Communication channels

WhatsApp

Included

Communication channels

Connected e-mail addresses

50 email addresses

Included

Automated workflows & messages

Automated workflows

Included

Services

Premium support

Included

MCP & API

MCP & API

Included

AI Reply Assists

AI Reply Assists

500 / month

Limited

Basic features

Personal shortcuts

unlimited

Included

MCP & API

API Tokens

25

Included

MCP & API

Webhooks

3

Included

Ultimate Enterprise — Customer Service

Operators

Operators

custom

Included

Number of websites

Number of websites

Custom limit

Included

Conversations history

Conversations history

3 years

Included

Conversations volume

Conversations volume

unlimited

Included

Communication channels

Connected e-mail addresses

custom limit

Included

Highlights

Individual limits

Included

Highlights

Custom setup and integrations

Included

Services

Dedicated account manager

Included

MCP & API

API & data exports

Included

Highlights

Payment via wire transfer

Included

AI Reply Assists

AI Reply Assists

Custom limit

Included

Services

Premium support

Included

Mira AI Agent — Mira AI Agent

Core features

Number of AI agents

1 AI Agent

Included

Core features

Conversations / month

100, upgradable to 5 000

Limited

Highlights

Working 24/7

Included

Knowledge

Knows up to 30 000 products

up to 30 000 products

Included

Knowledge

Website scrape

20 content pages

Limited

Core features

Your voice, your rules

Included

Other

Handover to human agent

Included

Core features

Answering FAQs

Included

Core features

Recommending products

Included

Core features

Multi-language support

Included

Knowledge

Custom questions

30

Limited

Support

Premium onboarding support

Excluded

Unlimited AI Agents — Mira AI Agent

Core features

Number of AI agents

Unlimited AI Agents

Included

Core features

Conversations / month

custom

Included

Highlights

Working 24/7

Included

Knowledge

Independent knowledge per agent

Included

Knowledge

Custom memory size

custom

Included

Other

Handover to human agent

Included

Knowledge

Website scrape

custom

Included

Knowledge

Product feed

custom

Included

Knowledge

Custom questions

custom

Included

Support

Premium onboarding support

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BoldDesk

  1. Official pricing page
    • 5 Agents — Growing Teams: USD 124 monthly · USD 99 / month with annual commitment
    • 10 Agents — Growing Teams: USD 249 monthly · USD 199 / month with annual commitment
    • 25 Agents — Growing Teams: USD 436 monthly · USD 349 / month with annual commitment
    • 50 Agents — Growing Teams: USD 624 monthly · USD 499 / month with annual commitment
    • 75 Agents — Growing Teams: USD 936 monthly · USD 749 / month with annual commitment
    • 100 Agents — Growing Teams: USD 1249 monthly · USD 999 / month with annual commitment
    • 200 Agents — Scaling Teams: USD 2498 monthly · USD 1998 / month with annual commitment
    • 300 Agents — Scaling Teams: USD 3749 monthly · USD 2999 / month with annual commitment
    • 400 Agents — Scaling Teams: USD 4999 monthly · USD 3999 / month with annual commitment
    • 500 Agents — Scaling Teams: USD 6249 monthly · USD 4999 / month with annual commitment
    • 600 Agents — Large Teams: USD 7499 monthly · USD 5999 / month with annual commitment
    • 700 Agents — Large Teams: USD 8749 monthly · USD 6999 / month with annual commitment
    • 800 Agents — Large Teams: USD 9999 monthly · USD 7999 / month with annual commitment
    • 900 Agents — Large Teams: USD 11249 monthly · USD 8999 / month with annual commitment
    • 1,000 Agents — Large Teams: USD 12499 monthly · USD 9999 / month with annual commitment
    • More than 1,000 agents — Large Teams: Contact sales
  2. Official pricing page
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Smartsupp

  1. Official pricing page
    • Free — Customer Service: Free
    • Solo — Customer Service: USD 17 / month with annual commitment
    • Plus — Customer Service: USD 25 / month with annual commitment
    • Expert — Customer Service: USD 83 / month with annual commitment
    • Ultimate Enterprise — Customer Service: USD 280 monthly
    • Mira AI Agent — Mira AI Agent: USD 16 / month with annual commitment
    • Unlimited AI Agents — Mira AI Agent: Contact sales
  2. Official pricing page
    • Free: Free