Helpwise vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helpwise

See full pricing history

USD · US · source: helpwise.io

Plan	Pricing	Charged by	Offer type
Standard — Standard	USD 15 monthly · USD 12 / month with annual commitment $15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)	Seat · $15 / user / month	Standalone · Fixed

Screendesk

See full pricing history

USD · US · source: screendesk.io

Plan	Pricing	Charged by	Offer type
Free	Free €0	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpwise

Standard — Standard

Highlights Minimum users: 2

Included
Highlights Maximum users: 10

Included
Highlights Shared Inboxes: 3

Included
Highlights Saved Replies: 15

Included
Highlights Help Center / Knowledge Base: Included
Highlights Channels: Email, Live Chat and Facebook

Included
Highlights Personal Email inbox per user: 1

Included
Highlights Analytics: Standard

Included
Highlights Integrations: Standard

Included
Highlights Collaboration Features: Notes, Mentions, Collision Detection and Shared Drafts

Included

Screendesk

Free

Highlights Unlimited agents: Included
Highlights 10 recordings & bug reports per month: Included
Highlights 10 min recording duration: Included
Highlights 30 days retention: Included
Highlights Video Library: Included
Highlights Helpdesk integrations: Included
Highlights Standard support: Included
Highlights Everything in Free: Included
Highlights Unlimited recordings & bug reports: Included
Highlights Unlimited retention: Included
Highlights Remove Screendesk branding: Included
Highlights Private Folders: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helpwise

August 27, 2026 Source
- Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment

Screendesk

August 27, 2026 Source
- Free: Free