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Thena vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.thena.ai

Plan Pricing Charged by Offer type
Starter — Billed annually
USD 29 monthly · USD 29 / month with annual commitment

Billed annually $29 /user/month

Seat · user/month Standalone · Fixed

USD · US · source: www.thrivedesk.com

Plan Pricing Charged by Offer type
Basic
USD 29 monthly · USD 19 / month with annual commitment

$29 /month ; $19 /month Save $120/year

Flat · /month Standalone · Fixed
Standard
USD 69 monthly · USD 49 / month with annual commitment

$69 /month ; $49 /month Save $240/year

Flat · /month Standalone · Fixed
Unlimited — Recommended Highlighted
USD 129 monthly · USD 99 / month with annual commitment

$129 /month ; $99 /month Save $360/year

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Thena

Starter — Billed annually

Highlights

User seats

Up to 5

Included

Highlights

Tickets per month

Up to 1,000

Included

Highlights

Channels

Slack & email

Included

Highlights

AI Features

AI ticket detection, AI ticket summaries, AI tagging, AI assistant

Included

ThriveDesk

Basic

Highlights

Teammates

2 included

Included

Highlights

Inboxes

1 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Live chat

Included

Highlights

Public help center

Excluded

Highlights

Workflow automation

Excluded

Highlights

Private help center

Excluded

Standard

Highlights

Teammates

5 included

Included

Highlights

Inboxes

2 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

Private help center

Excluded

Unlimited — Recommended

Highlights

Teammates

Unlimited

Included

Highlights

Inboxes

5 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Private help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

WP Portal

Included

Highlights

Visitor tracking

Included

Highlights

Multiple help centers

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Thena

    • Starter — Billed annually: USD 29 monthly · USD 29 / month with annual commitment

ThriveDesk

    • Basic: USD 29 monthly · USD 19 / month with annual commitment
    • Standard: USD 69 monthly · USD 49 / month with annual commitment
    • Unlimited — Recommended: USD 129 monthly · USD 99 / month with annual commitment
    • Starter: USD 49 monthly
    • Plus✨: USD 99 monthly