Chatway vs Desku.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatway

See full pricing history

USD · US · source: chatway.app

Plan	Pricing	Charged by	Offer type
Free	Free $0 Free forever	Flat	Standalone · Free
Solo	USD 29 monthly · USD 24 / month with annual commitment $24 $29 Save $60 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Team Highlighted	USD 79 monthly · USD 65 / month with annual commitment $65 $79 Save $168 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Plus	USD 149 monthly · USD 119 / month with annual commitment $119 $149 Save $360 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed

Desku.io

See full pricing history

USD · US · source: desku.io

Plan	Pricing	Charged by	Offer type
Free	Free $0 /mo	Flat · /mo	Standalone · Free
Growth	USD 39 monthly $39 /mo	Flat · /mo	Standalone · Fixed
Advance	USD 79 monthly $79 /mo	Flat · /mo	Standalone · Fixed
Business	USD 179 monthly $179 /mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Highlights 1 seat total: 1

Included
Highlights 30 days chat history: 30 days

Limited
Highlights FAQs & canned responses: Included
Highlights iOS and Android mobile apps: Included
Highlights Unlimited conversations: Included
Highlights Widget customization: Included
Highlights Buttons for social chat channels: Included
Highlights Unlimited contacts: 30 days

Limited

Solo

Highlights 1 seat total: 1

Included
Highlights Unlimited chat history: Unlimited

Included
Highlights Shopify & WooCommerce full sync: Included
Highlights Integration: Included
Highlights Live translation: Included
Highlights Remove Chatway branding: Included

Team

Highlights 4 seats total: 4

Included
Highlights Automation & Workflows: Included
Highlights Help Center: Included

Plus

Highlights 10 seats total: 10

Included
Highlights Multiple widgets: Included
Highlights Multiple inboxes: Included
Highlights Priority support: Included
Highlights Multiple help centers: Included

Desku.io

Free

Highlights Website Chat Widget: Included
Highlights Agents: 2

Included
Highlights Customer Profiles: 200

Included
Team Inbox Shared Inboxes: 1

Included
Channels Chat Widget: 1

Included
Channels Chat Bot: 1

Included
Chat Widget Proactive Messages (Eyecatchers): 1

Included
Workflow Conditional Flows (Automation): 1

Included
Knowledgebase Maximum Knowledgebases: 1

Included
Integrations & Apps Ecwid: 1 Store

Included
Integrations & Apps Shopline: 1 Store

Included

Growth

Highlights Shared Email Inbox: Included
Highlights Agents: 6

Included
Highlights Customer Profiles: 5,000

Included
Team Inbox Shared Inboxes: 5

Included
Artificial Intelligence Eva AI Unlimited: Included
Artificial Intelligence Eva AI with BYOK: Included
Channels Chat Widget: 1

Included
Channels Chat Bot: 1

Included
Highlights Ticket Automation: Limited
Integrations & Apps Integrations: Limited
Chat Widget Proactive Messages (Eyecatchers): 3

Included
Workflow Conditional Flows (Automation): 3

Included
Knowledgebase Maximum Knowledgebases: 1

Included
Integrations & Apps Shopify: 1 Store

Included
Integrations & Apps WooCommerce: 1 Store

Included
Integrations & Apps Ecwid: 1 Store

Included
Integrations & Apps Shopline: 1 Store

Included

Advance

Highlights Customer Data Management: Included
Highlights Agents: 12

Included
Highlights Customer Profiles: 50,000

Included
Team Inbox Shared Inboxes: Unlimited

Included
Artificial Intelligence Eva AI Unlimited: Included
Artificial Intelligence Eva AI with BYOK: Included
Artificial Intelligence Copilot Addon: Included
Channels Chat Widgets: 2

Included
Channels Chat Bots: 2

Included
Highlights Ticket Automation: Limited
Integrations & Apps Shopify & WooCommerce: Included
Channels Facebook Page: 1

Included
Channels Instagram Account: 1

Included
Chat Widget White Label & CNAME: Included
Highlights Custom Apps: Included
Team Inbox CSAT: Included
Highlights Visitor Journey Tracking: Included
Chat Widget Proactive Messages (Eyecatchers): 3

Included
Workflow Conditional Flows (Automation): 10

Included
Knowledgebase Maximum Knowledgebases: 1

Included
Integrations & Apps Shopify: 3 Stores

Included
Integrations & Apps WooCommerce: 3 Stores

Included
Integrations & Apps Ecwid: 3 Store

Included
Integrations & Apps Shopline: 3 Store

Included

Business

Highlights AI-Powered Automations: Included
Highlights Agents: 25

Included
Highlights Agents Addon: Included
Highlights Customer Profiles: 200,000

Included
Team Inbox Shared Inboxes: Unlimited

Included
Artificial Intelligence Eva AI Unlimited: Included
Artificial Intelligence Eva AI with BYOK: Included
Artificial Intelligence Copilot & Agent Addon: Included
Channels Chat Widgets: 2

Included
Channels Chat Bots: 2

Included
Workflow Advanced Rules: 10

Included
Integrations & Apps Integrations: Included
Channels All Major Channels: Included
Chat Widget White Label & CNAME: Included
Highlights Custom Apps: Included
Team Inbox CSAT: Included
Highlights Visitor Journey Tracking: Included
Highlights SLA: Included
Highlights Webhook Access: Included
Highlights Ticket Collision: Included
Chat Widget Proactive Messages (Eyecatchers): 3

Included
Knowledgebase Maximum Knowledgebases: Multiple

Included
Integrations & Apps Shopify: 3 Stores

Included
Integrations & Apps WooCommerce: 3 Stores

Included
Integrations & Apps Ecwid: 3 Store

Included
Integrations & Apps Shopline: 3 Store

Included
Channels Facebook Messenger: 3

Included
Channels Instagram: 3

Included

Enterprise

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatway

September 21, 2026
Official pricing page
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026
Official pricing page
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026
Official pricing page
- Free: Free

Desku.io

September 21, 2026
Official pricing page
- Free: Free
- Growth: USD 39 monthly
- Advance: USD 79 monthly
- Business: USD 179 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free: Free
- Growth: USD 39 monthly
- Advance: USD 79 monthly