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Chatling vs Simplesat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatling.ai

Plan Pricing Charged by Offer type
Free
Free

$0 /month

Flat · /month Standalone · Free
Starter
USD 25 monthly · USD 21 / month with annual commitment

$25 /month. $21 /month billed $250 annually

Flat · /month Standalone · Fixed
Growth Highlighted
USD 75 monthly · USD 63 / month with annual commitment

$75 /month. $63 /month billed $750 annually

Flat · /month Standalone · Fixed
Scale
USD 295 monthly · USD 246 / month with annual commitment

$295 /month. $246 /month billed $2,950 annually

Flat · /month Standalone · Fixed

USD · US · source: www.simplesat.io

Plan Pricing Charged by Offer type
Standard
USD 119 monthly · USD 109 / month with annual commitment

$119 / month $109 / month

Flat · / month Standalone · Fixed
Pro
USD 249 monthly · USD 229 / month with annual commitment

$249 / month $229 / month

Flat · / month Standalone · Fixed
Elite
USD 499 monthly · USD 459 / month with annual commitment

$499 / month $459 / month

Flat · / month Standalone · Fixed
Enterprise
Contact sales

Custom

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatling

Free

Usage

AI credits

200

Included

Usage

AI agents

1

Included

Usage

Seats

1

Included

Usage

Knowledge base characters

500,000

Included

Usage

Email credits

25/mo

Included

Usage

AI Actions

2 per agent

Included

Usage

Voice input

Excluded

Usage

Resync credits

Excluded

Features

Canned responses

10

Limited

Features

Workflows

Excluded

Features

Chatbot customization

Limited

Limited

Features

Knowledge base file upload limit

1 MB

Included

Features

Auto-sync knowledge base

Excluded

Features

API access

Excluded

Features

Chatbot analytics

Excluded

Features

Voice input

Excluded

Features

Satisfaction survey

Excluded

Features

Round robin routing

Excluded

Features

Remove "Powered by Chatling" branding

Excluded

Starter

Usage

AI credits

1,750

Included

Usage

AI agents

2

Included

Usage

Seats

2

Included

Usage

Knowledge base characters

10 million

Included

Usage

Email credits

1,000/mo

Included

Usage

AI Actions

4 per AI agent

Included

Usage

Voice input

250 min/mo

Included

Usage

Resync credits

1,000/mo

Included

Features

Canned responses

Unlimited

Included

Features

Workflows

5 per AI agent

Included

Features

Chatbot customization

Full

Included

Features

Knowledge base file upload limit

100 MB

Included

Features

Auto-sync knowledge base

weekly

Included

Features

29 AI models

29

Included

Features

API access

Included

Features

Chatbot analytics

Included

Features

Voice input

Included

Features

Satisfaction survey

Excluded

Features

Round robin routing

Excluded

Features

Remove "Powered by Chatling" branding

Excluded

Growth

Usage

AI credits

6,000

Included

Usage

AI agents

5

Included

Usage

Seats

5

Included

Usage

Knowledge base characters

30 million

Included

Usage

Email credits

4,000/mo

Included

Usage

AI Actions

7 per AI agent

Included

Usage

Voice input

1,000 min/mo

Included

Usage

Resync credits

10,000/mo

Included

Features

Canned responses

Unlimited

Included

Features

Workflows

10 per AI agent

Included

Features

Chatbot customization

Full

Included

Features

Knowledge base file upload limit

100 MB

Included

Features

Auto-sync knowledge base

daily

Included

Features

29 AI models

29

Included

Features

API access

Included

Features

Chatbot analytics

Included

Features

Voice input

Included

Features

Satisfaction survey

Included

Features

Round robin routing

Included

Features

Remove "Powered by Chatling" branding

Excluded

Scale

Usage

AI credits

35,000

Included

Usage

AI agents

7

Included

Usage

Seats

10

Included

Usage

Knowledge base characters

100 million

Included

Usage

Email credits

15,000/mo

Included

Usage

AI Actions

12 per AI agent

Included

Usage

Voice input

3,000 min/mo

Included

Usage

Resync credits

30,000/mo

Included

Features

Canned responses

Unlimited

Included

Features

Workflows

Unlimited

Included

Features

Chatbot customization

Full

Included

Features

Knowledge base file upload limit

100 MB

Included

Features

Auto-sync knowledge base

daily

Included

Features

29 AI models

29

Included

Features

API access

Included

Features

Chatbot analytics

Included

Features

Voice input

Included

Features

Satisfaction survey

Included

Features

Round robin routing

Included

Features

Remove "Powered by Chatling" branding

Included

Simplesat

Standard

User management

Account users

5

Included

Feedback

Monthly responses

1,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Reporting

Custom dashboards

0

Limited

Testimonials & reviews

Website feedback widgets

2

Limited

Testimonials & reviews

Widget customization

Basic

Limited

Feedback

Topic detection

Manual

Limited

Direct email surveys

Monthly email sending limit

15,000

Included

Service & support

Support communication

Chat & email

Included

Survey branding

Survey branding

Basic

Limited

Survey branding

Brands

1

Limited

Highlights

Multi-brand support

Excluded

Survey branding

Custom CSS

Excluded

Direct email surveys

Custom email templates

Excluded

Integrations

Salesforce integration

Excluded

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Pro

User management

Account users

15

Included

Feedback

Monthly responses

3,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Highlights

Everything in Standard

Included

Survey branding

Multi-brand support

Included

Survey branding

Custom CSS

Included

Reporting

Custom dashboards

5

Included

Testimonials & reviews

Website feedback widgets

5

Included

Testimonials & reviews

Widget customization

Custom CSS

Included

Feedback

Topic detection

Automatic

Included

Direct email surveys

Monthly email sending limit

75,000

Included

Service & support

Support communication

Chat, email & calls

Included

Survey branding

Brands

2

Included

Integrations

Salesforce integration

Included

Direct email surveys

Custom email templates

Excluded

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Elite

User management

Account users

30

Included

Feedback

Monthly responses

7,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Highlights

Everything in Pro

Included

Direct email surveys

Custom email templates

Included

Reporting

Custom dashboards

10

Included

Testimonials & reviews

Website feedback widgets

10

Included

Testimonials & reviews

Widget customization

Custom CSS

Included

Feedback

Topic detection

Automatic

Included

Direct email surveys

Monthly email sending limit

150,000

Included

Service & support

Support communication

Chat, email & calls

Included

Survey branding

Brands

5

Included

Survey branding

Custom CSS

Included

Integrations

Salesforce integration

Included

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Service & support

Design and code support

Excluded

Enterprise

Highlights

Everything in Elite

Included

Highlights

Usage based pricing

Included

User management

Directory Sync

Included

Service & support

Design and code support

Included

Service & support

Dedicated CSM

Included

User management

Enterprise SSO

Included

User management

Account users

Usage based

Included

Feedback

Monthly responses

Usage based

Included

Reporting

Custom dashboards

Unlimited

Included

Testimonials & reviews

Website feedback widgets

Unlimited

Included

Testimonials & reviews

Widget customization

Design and code support

Included

Direct email surveys

Monthly email sending limit

Usage based

Included

Legal & compliance

TOS and DPA customization

Custom

Included

Survey branding

Brands

Usage based

Included

External email embed

Rating icons

Bespoke design service for unique and branded icons

Included

User management

Stream activity logs with SIEM

Included

Integrations

Custom integrations

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatling

    • Free: Free
    • Starter: USD 25 monthly · USD 21 / month with annual commitment
    • Growth: USD 75 monthly · USD 63 / month with annual commitment
    • Scale: USD 295 monthly · USD 246 / month with annual commitment
    • Free — Monthly: Free
    • Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
    • Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
    • Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment

Simplesat

    • Standard: USD 119 monthly · USD 109 / month with annual commitment
    • Pro: USD 249 monthly · USD 229 / month with annual commitment
    • Elite: USD 499 monthly · USD 459 / month with annual commitment
    • Enterprise: Contact sales
    • Standard — default: USD 119 monthly · USD 109 / month with annual commitment