Free
Usage
- AI credits
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200 — Credit usage varies based on the AI model used.
Included - AI agents
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1 — Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.
Included - Seats
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1 — Number of team members you can add to your project.
Included - Knowledge base characters
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500,000 — Total number of characters for your AI knowledge base.
Included - Email credits
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25/mo — Number of emails you can send using the Send Email action. Each email recipient counts as 1 credit.
Included - AI Actions
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2 per agent — Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Included - Voice input
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Number of minutes for speech-to-text transcription
Excluded - Resync credits
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Resync knowledge base sources to fetch the latest data. Each credit is equivalent to 10,000 characters.
Excluded
Features
- Canned responses
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10 — Create reusable, pre-written replies that agents can quickly insert into conversations to respond faster and stay consistent.
Limited - Workflows
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Automate multi-step work when conversation, contact, action, or other events occur.
Excluded - Chatbot customization
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Limited — Customize the chatbot's appearance to match your branding.
Limited - Knowledge base file upload limit
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1 MB — Maximum size of individual files that can be uploaded to the Knowledge Base.
Included - Auto-sync knowledge base
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Automatically resyncs knowledge base sources to fetch the latest data.
Excluded - API access
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Excluded
- Chatbot analytics
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View detailed analytics of your AI agents, such as number of new conversations and contacts, peak chat times, top countries, and more.
Excluded - Voice input
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Allows users to send messages by voice (speech-to-text transcription).
Excluded - Satisfaction survey
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Display survey at the end of chats to collect user feedback about their interaction with the chatbot.
Excluded - Round robin routing
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Automatically distribute handed-off conversations between eligible agents.
Excluded - Remove "Powered by Chatling" branding
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Remove the 'Powered by Chatling' branding from the web widget.
Excluded