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Chatling pricing

Chatling is an AI-powered customer support platform that deploys AI agents across web and messaging channels like WhatsApp, Instagram, Telegram, and Messenger. It automates responses to customer inquiries, handles repetitive questions, provides seamless human handoff with full context, supports multilingual communication in 80+ languages, and integrates with knowledge bases to keep answers up-to-date. It includes live chat, analytics, customer satisfaction surveys, and customization features, targeting teams from solo founders to global brands to improve customer support efficiency and lead capture.

Region
US
Source currency
USD
Audiences
Individual, Small business, Mid-market, and Enterprise

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Free — Monthly
Free

$0 /month

 Flat · per month Standalone · Free
Starter — Monthly Highlighted
USD 25 monthly · USD 21 / month with annual commitment

$25 /month $21 /month billed $250 annually

 Flat · per month Standalone · Fixed
Growth — Monthly
USD 75 monthly · USD 63 / month with annual commitment

$75 /month $63 /month billed $750 annually

 Flat · per month Standalone · Fixed
Scale — Monthly
USD 295 monthly · USD 246 / month with annual commitment

$295 /month $246 /month billed $2,950 annually

 Flat · per month Standalone · Fixed

What each plan includes

Feature names follow Chatling’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free — Monthly

Highlights

AI credits

200 — Credit usage varies based on the AI model used.

Included
AI agents

1 — Number of AI agents and chatbots that you can create.

Included
Seats

1 — Number of team members you can add to your project.

Included
Knowledge base characters

500,000 — Total number of characters for your AI knowledge base.

Included
AI Actions

2 per agent — Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.

Included
Voice input

0 — Number of minutes for speech-to-text transcription

Excluded

Starter — Monthly

Highlights

AI credits

1,750 — Credit usage varies based on the AI model used.

Included
AI agents

2 — Number of AI agents and chatbots that you can create.

Included
Seats

2 — Number of team members you can add to your project.

Included
Knowledge base characters

10 million — Total number of characters for your AI knowledge base.

Included
AI Actions

4 per agent — Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.

Included
Auto-sync knowledge base

weekly — Automatically resyncs knowledge base sources to fetch the latest data.

Included
Full chatbot customization

Customize the chatbot's appearance to match your branding.

Included
Voice input

250 min/mo — Number of minutes for speech-to-text transcription

Included

Growth — Monthly

Highlights

AI credits

6,000 — Credit usage varies based on the AI model used.

Included
AI agents

5 — Number of AI agents and chatbots that you can create.

Included
Seats

5 — Number of team members you can add to your project.

Included
Knowledge base characters

30 million — Total number of characters for your AI knowledge base.

Included
AI Actions

7 per agent — Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.

Included
Auto-sync knowledge base

daily — Automatically resyncs knowledge base sources to fetch the latest data.

Included
Satisfaction survey

Display survey at the end of chats to collect user feedback about their interaction with the chatbot.

Included
Round robin routing

Automatically distribute handed-off conversations between eligible agents.

Included
Voice input

1,000 min/mo — Number of minutes for speech-to-text transcription

Included

Scale — Monthly

Highlights

AI credits

35,000 — Credit usage varies based on the AI model used.

Included
AI agents

7 — Number of AI agents and chatbots that you can create.

Included
Seats

10 — Number of team members you can add to your project.

Included
Knowledge base characters

100 million — Total number of characters for your AI knowledge base.

Included
AI Actions

12 per agent — Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.

Included
Remove "Powered by Chatling" branding

Remove the 'Powered by Chatling' branding from the web widget.

Included
Voice input

3,000 min/mo — Number of minutes for speech-to-text transcription

Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Free — Monthly: Free
  • Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
  • Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
  • Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment
  • $0 /month
  • $25 /month $21 /month billed $250 annually
  • $75 /month $63 /month billed $750 annually
  • $295 /month $246 /month billed $2,950 annually
 Pricing page

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