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Help Scout vs Jelly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpscout.com

Plan Pricing Charged by Offer type
Free
Free

Free plan

Flat Standalone · Free

USD · US · source: letsjelly.com

Plan Pricing Charged by Offer type
Jelly — Standard
USD 29 monthly · USD 26.58 / month with annual commitment

$348 $319 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed
Royal Jelly — Premium Highlighted
USD 69 monthly · USD 57.5 / month with annual commitment

$828 $690 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Help Scout

Free

Highlights

Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

Just need the basics?

Included

Jelly

Jelly — Standard

Highlights

Shared team email addresses

Up to 3

Included

Highlights

Users

Unlimited

Included

Highlights

Inbox collaboration features

Included

Highlights

Saved replies

Included

Highlights

Support

Included

Royal Jelly — Premium

Highlights

Shared team email addresses

Unlimited

Included

Highlights

Advanced Rules

Included

Highlights

Send Later

Included

Highlights

Mailboxes

Included

Highlights

Syncing of sent mail via IMAP

Included

Highlights

API access (beta)

Included

Highlights

Integrations (Discord, Slack, Webhooks)

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Help Scout

  1. Source
    • Free: Free

Jelly

  1. Source
    • Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
    • Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment