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Elevio vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: elev.io

Plan Pricing Charged by Offer type
Starter
USD 155 monthly · USD 125 / month with annual commitment

$125 / Per Month* *Billed annually or $155 month-to-month

Flat · Per Month Standalone · Fixed
Regular
USD 229 monthly · USD 189 / month with annual commitment

$189 / Per Month* *Billed annually or $229 month-to-month

Flat · Per Month Standalone · Fixed
Premium
USD 469 monthly · USD 389 / month with annual commitment

$389 / Per Month* *Billed annually or $469 month-to-month

Flat · Per Month Standalone · Fixed

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elevio

Starter

Highlights

Team Members

3

Included

Highlights

Visualizer Point & Click Tool

Included

Highlights

Unlimited Articles

Included

Highlights

Basic Modules

Included

Highlights

Basic Hosted KB

Included

Regular

Highlights

Team Members

5

Included

Highlights

Help Desk Integrations

Included

Highlights

Article Interlinking & Permissions

Included

Highlights

Advanced Modules

Included

Highlights

Customised Hosted KB

Included

Highlights

Reporting & Analytics

Included

Premium

Highlights

Team Members

10

Included

Highlights

Article Auto-Syncing

Included

Highlights

Serve Multi-lingual Content

Included

Highlights

Priority Support

Included

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Elevio

  1. Source
    • Starter: USD 155 monthly · USD 125 / month with annual commitment
    • Regular: USD 229 monthly · USD 189 / month with annual commitment
    • Premium: USD 469 monthly · USD 389 / month with annual commitment
  2. Source
    • Starter — default: USD 125 monthly · USD 125 / month with annual commitment
    • Regular — default: USD 189 monthly · USD 189 / month with annual commitment
    • Premium — default: USD 389 monthly · USD 389 / month with annual commitment

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly