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Helpwise vs UJET

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helpwise.io

Plan Pricing Charged by Offer type
Standard — Standard
USD 15 monthly · USD 12 / month with annual commitment

$15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)

Seat · $15 / user / month Standalone · Fixed

USD · US · source: ujet.cx

Plan Pricing Charged by Offer type
Basic
USD 65 monthly

$65/user/month

Seat · per user per month Standalone · Fixed
Pro Highlighted
USD 99 monthly

$99/user/month

Seat · per user per month Standalone · Fixed
Enterprise
USD 120 monthly

$120/user/month

Seat · per user per month Standalone · Fixed
Digital
USD 69 monthly

$69/user/month

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpwise

Standard — Standard

Highlights

Minimum users

2

Included

Highlights

Maximum users

10

Included

Highlights

Shared Inboxes

3

Included

Highlights

Saved Replies

15

Included

Highlights

Help Center / Knowledge Base

Included

Highlights

Channels

Email, Live Chat and Facebook

Included

Highlights

Personal Email inbox per user

1

Included

Highlights

Analytics

Standard

Included

Highlights

Integrations

Standard

Included

Highlights

Collaboration Features

Notes, Mentions, Collision Detection and Shared Drafts

Included

UJET

Basic

Plan card

Voice channel

Included

Plan card

Standard reports

Included

Plan card

CRM adapters

Included

Plan card

Web SDK

Included

Pro

Plan card

Advanced reports

Included

Plan card

APIs and data export

Included

Plan card

Mobile SDK

Included

Plan card

Premium support

Included

Enterprise

Plan card

Chat channel

Included

Plan card

Email channel

Included

Plan card

SMS and social channels

Included

Plan card

Omnichannel engagement

Included

Digital

Plan card

Standalone digital suite

Included

Plan card

Chat and email

Included

Plan card

SMS and social

Included

Plan card

In-app voice

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helpwise

  1. Source
    • Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment

UJET

  1. Source
    • Basic: USD 65 monthly
    • Pro: USD 99 monthly
    • Enterprise: USD 120 monthly
    • Digital: USD 69 monthly