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eesel AI vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

eesel AI

See full pricing history

USD · US · source: www.eesel.ai

Plan Pricing Charged by Offer type
Standard Highlighted
USD 0 per ticket

Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.

 Usage · per ticket or helpdesk conversation handled, not per reply Standalone · Usage based
Enterprise
USD 1000 monthly · USD 0 per ticket

Enterprise - $1,000/month Flat platform fee on top of usage.

 Flat · Flat platform fee on top of usage Standalone · Starting at

Screendesk

See full pricing history

USD · US · source: screendesk.io

Plan Pricing Charged by Offer type
Free
Free

€0

 Flat Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eesel AI

Standard

Enterprise

Highlights

Dedicated solutions engineer

Included

Highlights

Account manager

Included

Highlights

Higher knowledge base limits

Included

Highlights

SSO

Included

Highlights

HIPAA

Included

Highlights

BAA

Included

Highlights

Signed cloud service agreements

Included

Screendesk

Free

Highlights

Unlimited agents

Included

Highlights

10 recordings & bug reports per month

Included

Highlights

10 min recording duration

Included

Highlights

30 days retention

Included

Highlights

Video Library

Included

Highlights

Helpdesk integrations

Included

Highlights

Standard support

Included

Highlights

Everything in Free

Included

Highlights

Unlimited recordings & bug reports

Included

Highlights

Unlimited retention

Included

Highlights

Remove Screendesk branding

Included

Highlights

Private Folders

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.