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Deskpro vs LiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

USD · US · source: www.livechat.com

Plan Pricing Charged by Offer type
Starter
USD 25 monthly · USD 19 / month with annual commitment

$ 19 /mo per person billed annually. Price / month (billed monthly) $25

Seat · per person Standalone · Fixed
Team
USD 59 monthly · USD 49 / month with annual commitment

$ 49 /mo per person billed annually. Price / month (billed monthly) $59 per person

Seat · per person Standalone · Fixed
Business
USD 89 monthly · USD 79 / month with annual commitment

$ 79 /mo per person billed annually. Price / month (billed monthly) $89 per person

Seat · per person Standalone · Fixed
Enterprise
Contact sales

Let's talk. Request a call

Seat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

LiveChat

Starter

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 100 visitors

Limited

Key features

Recurring campaigns

1 campaign

Limited

Key features

Chat history

60-day

Limited

Key features

Widget customization

Basic widget customization

Limited

Key features

24/7/365 Support

Included

Key features

Users

1 user

Limited

Text Intelligence

Reply suggestions

3 sources

Limited

Team

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 400 visitors

Limited

Key features

Campaigns

Unlimited campaigns

Included

Key features

Chat history

Unlimited chat history

Included

Key features

Widget customization

Full widget customization

Included

Key features

Basic reporting

Included

Key features

Users

Unlimited users

Limited

Text Intelligence

Reply suggestions

10 sources

Limited

Business

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 1000 visitors

Limited

Key features

Work scheduler

Included

Key features

Staffing prediction

Included

Key features

On-demand reporting

Included

Key features

Advanced reporting

Included

Key features

Agent performance

Included

Key features

SMS and Apple Messages for Business

Included

Text Intelligence

Reply suggestions

10 sources

Limited

Key features

Users

Unlimited users

Limited

Enterprise

Key features

Text Intelligence

Included

Key features

Traffic tracking

Customize tracking limit

Included

Key features

Support from Product Expert

Included

Key features

Dedicated onboarding

Included

Key features

White label chat widget

Included

Key features

Software engineer support

Included

Key features

Single Sign-on (SSO)

Included

Key features

HIPAA Compliance

Included

Key features

Alternative payment terms

Included

Key features

Professional services

Included

Key features

Service level agreements (SLAs)

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

LiveChat

    • Starter: USD 25 monthly · USD 19 / month with annual commitment
    • Team: USD 59 monthly · USD 49 / month with annual commitment
    • Business: USD 89 monthly · USD 79 / month with annual commitment
    • Enterprise: Contact sales
    • Starter: USD 19 monthly
    • Team: USD 49 monthly
    • Enterprise: Contact sales