Conduit AI vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Conduit AI

See full pricing history

USD · US · source: www.conduit.ai

Plan	Pricing	Charged by	Offer type
Messaging	USD 18 monthly Starting rate $ 18 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 40 credits / unit / mo	Unit · / unit / mo	Standalone · Starting at
Guest	USD 30 monthly Starting rate $ 30 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 60 credits / unit / mo	Unit · / unit / mo	Standalone · Starting at
Guest + Devices	USD 36 monthly Starting rate $ 36 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 80 credits / unit / mo	Unit · / unit / mo	Standalone · Starting at
Full Suite	USD 48 monthly Starting rate $ 48 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 100 credits / unit / mo	Unit · / unit / mo	Standalone · Starting at
Startup	USD 899 monthly 0–25 units. The full feature set, designed to help scale your operations with no implementation fee. 2,000 credits / mo $ 899 / mo	Flat · / mo	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Conduit AI

Messaging

Highlights Credits: 40 credits / unit / mo

Included
Highlights Unified inbox, every channel: Included
Highlights Voice AI, inbound and outbound: Included
Highlights PMS and OTA integrations: Included
Highlights Operator, workflows, escalation: Included
Highlights Analytics and reporting: Included

Guest

Highlights Credits: 60 credits / unit / mo

Included
Highlights Everything in Messaging: Included
Highlights In-portal AI concierge: Included
Highlights Rich-media guidebooks: Included
Highlights Damage waivers, no SKU fee: Included
Highlights Upsells with One-click Payment: Included

Guest + Devices

Highlights Credits: 80 credits / unit / mo

Included
Highlights Everything in Guest: Included
Highlights Smart home integration: Included
Highlights Portal-integrated smart devices: Included
Highlights Access Codes for Guests and Team: Included
Highlights Device management workflows: Included

Full Suite

Highlights Credits: 100 credits / unit / mo

Included
Highlights Everything in Guest + Devices: Included
Highlights Tasks and Workforce: Included
Highlights Agentic operations workflows: Included
Highlights Scheduling and dispatch: Included
Highlights Inventory Management: Included

Startup

Highlights Credits: 2,000 credits / mo

Included
Highlights The full feature set: Included
Highlights No implementation fee: Included
Highlights Units: 0–25 units

Limited

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Conduit AI

September 21, 2026
Official pricing page
- Messaging: USD 18 monthly
- Guest: USD 30 monthly
- Guest + Devices: USD 36 monthly
- Full Suite: USD 48 monthly
- Startup: USD 899 monthly
August 27, 2026
Official pricing page
- Guest: USD 30 monthly
- Guest + Devices: USD 36 monthly
- Full Suite: USD 48 monthly
- Startup: USD 899 monthly

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment