Chatling vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatling

See full pricing history

USD · US · source: chatling.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 /month	Flat · /month	Standalone · Free
Starter	USD 25 monthly · USD 21 / month with annual commitment $25 /month. $21 /month billed $250 annually	Flat · /month	Standalone · Fixed
Growth Highlighted	USD 75 monthly · USD 63 / month with annual commitment $75 /month. $63 /month billed $750 annually	Flat · /month	Standalone · Fixed
Scale	USD 295 monthly · USD 246 / month with annual commitment $295 /month. $246 /month billed $2,950 annually	Flat · /month	Standalone · Fixed

Intercom

See full pricing history

USD · US · source: www.intercom.com

Plan	Pricing	Charged by	Offer type
Essential	USD 29 monthly $29 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Advanced	USD 85 monthly $85 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Expert	USD 132 monthly $132 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatling

Free

Usage AI credits: 200

Included
Usage AI agents: 1

Included
Usage Seats: 1

Included
Usage Knowledge base characters: 500,000

Included
Usage Email credits: 25/mo

Included
Usage AI Actions: 2 per agent

Included
Usage Voice input: Excluded
Usage Resync credits: Excluded
Features Canned responses: 10

Limited
Features Workflows: Excluded
Features Chatbot customization: Limited

Limited
Features Knowledge base file upload limit: 1 MB

Included
Features Auto-sync knowledge base: Excluded
Features API access: Excluded
Features Chatbot analytics: Excluded
Features Voice input: Excluded
Features Satisfaction survey: Excluded
Features Round robin routing: Excluded
Features Remove "Powered by Chatling" branding: Excluded

Starter

Usage AI credits: 1,750

Included
Usage AI agents: 2

Included
Usage Seats: 2

Included
Usage Knowledge base characters: 10 million

Included
Usage Email credits: 1,000/mo

Included
Usage AI Actions: 4 per AI agent

Included
Usage Voice input: 250 min/mo

Included
Usage Resync credits: 1,000/mo

Included
Features Canned responses: Unlimited

Included
Features Workflows: 5 per AI agent

Included
Features Chatbot customization: Full

Included
Features Knowledge base file upload limit: 100 MB

Included
Features Auto-sync knowledge base: weekly

Included
Features 29 AI models: 29

Included
Features API access: Included
Features Chatbot analytics: Included
Features Voice input: Included
Features Satisfaction survey: Excluded
Features Round robin routing: Excluded
Features Remove "Powered by Chatling" branding: Excluded

Growth

Usage AI credits: 6,000

Included
Usage AI agents: 5

Included
Usage Seats: 5

Included
Usage Knowledge base characters: 30 million

Included
Usage Email credits: 4,000/mo

Included
Usage AI Actions: 7 per AI agent

Included
Usage Voice input: 1,000 min/mo

Included
Usage Resync credits: 10,000/mo

Included
Features Canned responses: Unlimited

Included
Features Workflows: 10 per AI agent

Included
Features Chatbot customization: Full

Included
Features Knowledge base file upload limit: 100 MB

Included
Features Auto-sync knowledge base: daily

Included
Features 29 AI models: 29

Included
Features API access: Included
Features Chatbot analytics: Included
Features Voice input: Included
Features Satisfaction survey: Included
Features Round robin routing: Included
Features Remove "Powered by Chatling" branding: Excluded

Scale

Usage AI credits: 35,000

Included
Usage AI agents: 7

Included
Usage Seats: 10

Included
Usage Knowledge base characters: 100 million

Included
Usage Email credits: 15,000/mo

Included
Usage AI Actions: 12 per AI agent

Included
Usage Voice input: 3,000 min/mo

Included
Usage Resync credits: 30,000/mo

Included
Features Canned responses: Unlimited

Included
Features Workflows: Unlimited

Included
Features Chatbot customization: Full

Included
Features Knowledge base file upload limit: 100 MB

Included
Features Auto-sync knowledge base: daily

Included
Features 29 AI models: 29

Included
Features API access: Included
Features Chatbot analytics: Included
Features Voice input: Included
Features Satisfaction survey: Included
Features Round robin routing: Included
Features Remove "Powered by Chatling" branding: Included

Intercom

Essential

Plan card Messenger: Included
Plan card Shared inbox and ticketing: Included
Plan card Pre-built reports: Included
Plan card Public help center: Included

Advanced

Plan card Multiple team inboxes: Included
Plan card Workflow automation: Included
Plan card Round-robin assignment: Included
Plan card Private help center: Included

Expert

Plan card SSO and identity management: Included
Plan card HIPAA support: Included
Plan card Service-level agreements: Included
Plan card Multibrand messenger: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatling

September 21, 2026
Official pricing page
- Free: Free
- Starter: USD 25 monthly · USD 21 / month with annual commitment
- Growth: USD 75 monthly · USD 63 / month with annual commitment
- Scale: USD 295 monthly · USD 246 / month with annual commitment
August 27, 2026
Official pricing page
- Free — Monthly: Free
- Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
- Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
- Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment

Intercom

August 27, 2026
Official pricing page
- Essential: USD 29 monthly
- Advanced: USD 85 monthly
- Expert: USD 132 monthly