JustCall vs Kayako

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

JustCall

See full pricing history

USD · US · source: justcall.io

Plan	Pricing	Charged by	Offer type
Team	USD 29 / month with annual commitment $29/user/month billed annually; 2-license minimum	Seat · per user per month	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/user/month billed annually; 2-license minimum	Seat · per user per month	Standalone · Fixed
Pro Plus	USD 89 / month with annual commitment $89/user/month billed annually; 2-license minimum	Seat · per user per month	Standalone · Fixed

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

JustCall

Team

Plan card Business calling: Included
Plan card CRM integrations: Included
Plan card Messaging: Included
Plan card Call routing: Included

Pro

Plan card Workflow automations: Included
Plan card Sales outreach: Included
Plan card Advanced reporting: Included
Plan card CRM workflows: Included

Pro Plus

Plan card AI coaching: Included
Plan card Call tracking: Included
Plan card Advanced analytics: Included
Plan card Team performance tools: Included

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

JustCall

August 27, 2026 Source
- Team: USD 29 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Pro Plus: USD 89 / month with annual commitment

Kayako

August 27, 2026 Source
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales