Formilla vs Front

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Formilla

See full pricing history

USD · US · source: www.formilla.com

Plan	Pricing	Charged by	Offer type
Standard	Free Free for 1 chat agent	Seat · per user per month	Standalone · Free
Premium	USD 13.99 / month with annual commitment $13.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Professional Highlighted	USD 39.99 / month with annual commitment $39.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Enterprise	USD 299.99 monthly Custom pricing starting from $299.99/month	Seat · per user per month	Standalone · Starting at

Front

See full pricing history

USD · US · source: front.com

Plan	Pricing	Charged by	Offer type
Starter — up to 10 seats	USD 25 monthly · USD 25 / month with annual commitment $25 /seat/mo, up to 10 seats	Seat · per seat / month	Standalone · Fixed
Professional — up to 50 seats	USD 65 monthly · USD 65 / month with annual commitment $65 /seat/mo, up to 50 seats	Seat · per seat / month	Standalone · Fixed
Enterprise — most popular Highlighted	USD 105 monthly · USD 105 / month with annual commitment $105 /seat/mo	Seat · per seat / month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Formilla

Standard

Plan card 1 chat agent: Included
Plan card Unlimited live chats: Included
Plan card Desktop and mobile apps: Included
Plan card Custom branding: Included

Premium

Plan card 1 chat agent: Included
Plan card ChatGPT bots and copilot: Included
Plan card Third-party integrations: Included
Plan card Unlimited chat history: Included

Professional

Plan card 2 chat agents: Included
Plan card Visitor monitoring: Included
Plan card File sharing: Included
Plan card Branding removal: Included

Enterprise

Plan card Full team access: Included
Plan card AI setup and training: Included
Plan card Advanced integrations: Included
Plan card Dedicated onboarding: Included

Front

Starter — up to 10 seats

Highlights Communication channels: Email, Front Chat, or SMS

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights AI Topics: Included
Highlights Automation rules: Included
Highlights Basic analytics: Included
Highlights No-code public knowledge base: Included
Highlights AI add-ons available: Excluded

Professional — up to 50 seats

Highlights Communication channels: Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Macros and automation rules: Included
Highlights Advanced analytics: Included
Highlights Multiple workspaces: Up to 5

Included
Highlights SSO and SCIM: Included
Highlights AI add-ons available: Excluded

Enterprise — most popular

Highlights Communication channels: Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Smart rules: Included
Highlights Multi-language knowledge base: Included
Highlights Custom roles and permissions: Included
Highlights AI Copilot, QA, and CSAT included: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Formilla

August 27, 2026 Source
- Standard: Free
- Premium: USD 13.99 / month with annual commitment
- Professional: USD 39.99 / month with annual commitment
- Enterprise: USD 299.99 monthly

Front

August 27, 2026 Source
- Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
- Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
- Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment