Desku.io vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Desku.io

See full pricing history

USD · US · source: desku.io

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat	Standalone · Free
Growth	USD 39 monthly $39 /mo	Flat · /mo	Standalone · Fixed
Advance	USD 79 monthly $79 /mo	Flat · /mo	Standalone · Fixed

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights For solopreneurs and entrepreneurs. Your first shared Inbox.: Included

Growth

Highlights Includes 6 Agents: Included
Highlights Includes 5,000 Customer Profiles: Included
Highlights 5 Shared Inboxes: Included
Highlights Eva AI: Included
Highlights Unlimited Eva AI with BYOK Bring your own API key: Included
Highlights 1 Chat Widget: Included
Highlights 1 Chat Bot: Included
Highlights Limited Ticket Automation: Included
Highlights Limited Integrations: Included

Advance

Highlights Includes 12 Agents: Included
Highlights Includes 50,000 Customer Profiles: Included
Highlights Unlimited Shared Inboxes: Included
Highlights Eva AI: Included
Highlights Unlimited Eva AI with BYOK Bring your own API key: Included
Highlights Eligible for Copilot Addon: Included
Highlights 2 Chat Widgets: Included
Highlights 2 Chat Bots: Included
Highlights Limited Ticket Automation: Included
Highlights Integrations including Shopify & WooCommerce: Included
Highlights 1 Facebook Page + 1 Instagram Account: Included
Highlights White Label & CNAME: Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Desku.io

August 27, 2026 Source
- Free: Free
- Growth: USD 39 monthly
- Advance: USD 79 monthly

Zammad Hosted

August 27, 2026 Source
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment