BoldDesk
Growing Teams (Upto 100 agents) — default
-
Highlights
Number of Agents
-
5
Included -
Highlights
AI Credits
-
500 credits /month
Included
BoldDesk vs Gleap
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
BoldDesk
USD · US · source: www.bolddesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growing Teams (Upto 100 agents) — default
|
USD 124 monthly · USD 99 / month with annual commitment
$99 / month $1,188 billed yearly ≈ $20 / agent |
Seat · per agent | Standalone · Fixed |
Gleap
USD · US · source: www.gleap.io
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter — annual billing
|
USD 49 monthly · USD 49 / month with annual commitment
Gleap starts at $49/mo for Starter when billed annually. |
Flat · per month | Standalone · Fixed |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Gleap
Starter — annual billing
-
Plan basics
Seats
-
1 seat
Included -
Plan basics
Projects
-
1 project
Included -
Plan basics
Kai AI support
-
Included
-
Plan basics
Live chat
-
Included
-
Plan basics
In-app bug reporting
-
Included
-
Plan basics
Feature roadmap
-
Included
-
Plan basics
Knowledge base
-
Included
-
Plan basics
Team seats
-
1
Included -
Plan basics
Projects
-
1
Included -
Plan basics
Model choice
-
Auto
Included -
Plan basics
AI token discount
-
Not included
Excluded -
Plan basics
SLA
-
3 days
Included -
Support channels
Ticketing & inbox Shared Inbox
-
Included
-
Support channels
Live chat
-
Included
-
Support channels
In-app bug reporting
-
Included
-
Support channels
Operating hours
-
Included
-
Support channels
Team inboxes
-
Not included
Excluded -
Support channels
Workflows
-
Not included
Excluded -
Support channels
Kai support Kai chatbot
-
Included
-
Support channels
Multiple content sources
-
Included
-
Support channels
AI summary
-
Not included
Excluded -
Support channels
AI reply
-
Not included
Excluded -
Support channels
AI tools
-
Not included
Excluded -
Support channels
Copilot
-
Not included
Excluded -
Support channels
Custom agents
-
Not included
Excluded -
Support channels
Support channels Widget
-
Included
-
Support channels
Email
-
Included
-
Support channels
WhatsApp
-
Not included
Excluded -
Support channels
Telegram
-
Not included
Excluded -
Support channels
Instagram
-
Not included
Excluded -
Support channels
Facebook Messenger
-
Not included
Excluded -
Support channels
Outreach Surveys
-
Not included
Excluded -
Support channels
Chat messages
-
Not included
Excluded -
Support channels
Banners
-
Not included
Excluded -
Support channels
Push notifications
-
Not included
Excluded -
Support channels
News / release notes
-
Not included
Excluded -
Support channels
Product tours
-
Not included
Excluded -
Support channels
Checklists
-
Not included
Excluded -
Support channels
Emails & newsletters
-
Not included
Excluded -
Support channels
Tooltips
-
Not included
Excluded -
Support channels
Modals
-
Not included
Excluded -
Roadmap
Roadmap Public roadmap
-
Included
-
Roadmap
Feature request management
-
Included
-
Help center
Help center Public knowledge base
-
Included
-
Help center
Unlimited collections & articles
-
Included
-
Platform & security
Platform & security Reports
-
Included
-
Platform & security
Custom domains
-
Not included
Excluded -
Platform & security
Remove Gleap branding
-
Not included
Excluded -
Platform & security
Third-party integrations
-
Not included
Excluded -
Platform & security
API access
-
Not included
Excluded -
Platform & security
SOC 2 Type II
-
Not included
Excluded -
Platform & security
DORA support
-
Not included
Excluded -
Platform & security
HIPAA BAA
-
Not included
Excluded -
Platform & security
SSO
-
Not included
Excluded -
Platform & security
Bring your own model
-
Not included
Excluded -
Platform & security
BYOK
-
Not included
Excluded -
Platform & security
Pay by invoice
-
Not included
Excluded -
Platform & security
Priority support & SLA
-
Not included
Excluded -
Platform & security
Support Slack channel
-
Not included
Excluded -
Platform & security
Dedicated CSM
-
Not included
Excluded -
Self-driving AI
Self-driving AI Kai PM
-
Not included
Excluded -
Self-driving AI
Kai Code
-
Not included
Excluded -
Self-driving AI
Kai Resolve
-
Not included
Excluded
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.