Chatfuel vs Freshchat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Business Highlighted	USD 18 / month with annual commitment US$69 US$18 per month Billed yearly, US$216/year	Flat · per month	Standalone · Fixed
Agency S	USD 90 / month with annual commitment US$90 per month Billed yearly, US$1,080/year	Flat · per month	Standalone · Fixed

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Business

Highlights AI credits: US$20 / mo

Included
Highlights Send WhatsApp conversions to Meta Pixel: Included
Highlights See which ad campaigns and funnels drive sales: Included
Highlights Qualify and score leads automatically: Included
Highlights Sell products and services right in the chat: Included
Highlights Reply to post comments automatically: Included
Highlights Reply to Reels comments automatically: Included
Highlights Send bulk WhatsApp campaigns: Included
Highlights Book meetings in WhatsApp automatically: Included
Highlights Sync WhatsApp with your CRM: Included

Agency S

Highlights AI credits: US$100 / mo

Included
Highlights All of the above: Included
Highlights 3 companies: 3

Included
Highlights Bulk pricing: Included
Highlights Agency management dashboard: Included
Highlights Dedicated Account manager: Included
Highlights Early access to new features: Included

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatfuel

September 21, 2026
Official pricing page
- Business: USD 18 / month with annual commitment
- Agency S: USD 90 / month with annual commitment
August 27, 2026
Official pricing page
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026
Official pricing page
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

Freshchat

August 27, 2026
Official pricing page
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment