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Respond.io vs Tidio

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: respond.io

Plan Pricing Charged by Offer type
Starter
USD 99 monthly · USD 79 / month with annual commitment

$ 79 /month $1,188 $948/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Growth Highlighted
USD 199 monthly · USD 159 / month with annual commitment

$ 159 /month $2,388 $1,908/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Advanced
USD 349 monthly · USD 279 / month with annual commitment

$ 279 /month $4,188 $3,348/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Enterprise
Contact sales

Custom

Unit · Monthly Active Contacts Standalone · Contact sales

USD · US · source: www.tidio.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Flat · per month Standalone · Free
Starter
USD 24.17 / month with annual commitment

$24.17/month on annual billing

Flat · per month Standalone · Fixed
Growth
USD 49.17 / month with annual commitment

Starts at $49.17/month on annual billing

Flat · per month Standalone · Starting at
Plus
USD 300 monthly

Starts at $300/month plus monthly usage

Flat · per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Respond.io

Starter

Usage

Users

5

Included

Usage

Monthly Active Contacts

Unlimited

Included

Usage

AI Credits

5,000

Included

Inbox & Contacts

Team & Custom Inboxes

Included

Inbox & Contacts

Mobile App

Included

AI & Automation

AI Prompt

Included

AI & Automation

AI Assist

Included

Reports

Basic Reports

Included

Platform & Security

Two-Factor Authentication (2FA)

Included

Integrations

Growth Widgets

Included

Growth

Usage

Users

10

Included

Usage

Monthly Active Contacts

Starts with 1,000

Included

Usage

AI Credits

Starts with 10,000

Included

Broadcasts

Broadcasts

Included

AI & Automation

Workflows automation

Included

AI & Automation

AI Agents

Included

Reports

Advanced Reports

Included

Integrations

Zapier & Make Integrations

Included

Integrations

Developer API

Included

Advanced

Usage

Users

10

Included

Usage

Monthly Active Contacts

Starts with 1,000

Included

Usage

AI Credits

Starts with 20,000

Included

Platform & Security

Mask Phone Number & Email Address

Included

Platform & Security

Multiple Workspaces

Included

Integrations

HTTP Requests in Workflows

Included

Integrations

Incoming & Outgoing Webhooks

Included

Platform & Security

Single Sign-On (SSO)

Included

Channels

Custom Channels

Included

Enterprise

Usage

Users

Unlimited

Included

Usage

Monthly Active Contacts

Custom

Included

Usage

AI Credits

Starts with 40,000

Included

Highlights

Unlimited Users

Included

Highlights

Higher limit of workspaces

Included

Highlights

Higher API rate limits

Included

Tidio

Free

Plan card

Live chat

Included

Plan card

Ticketing

Included

Plan card

Basic customer support tools

Included

Starter

Plan card

100 billable conversations

Included

Plan card

50 Lyro AI conversations

Included

Plan card

100 Flows visitors reached

Included

Plan card

Basic analytics

Included

Growth

Plan card

From 250 billable conversations

Included

Plan card

Advanced analytics

Included

Plan card

User permissions

Included

Plan card

Automatic chat assignment

Included

Plus

Plan card

Premium features

Included

Plan card

Priority support

Included

Plan card

Advanced team management

Included

Plan card

Custom billable conversations

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Respond.io

  1. Source
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  2. Source
    • starter — default: USD 79 monthly · USD 79 / month with annual commitment
    • growth — default: USD 159 monthly · USD 159 / month with annual commitment
    • advanced — default: USD 279 monthly · USD 279 / month with annual commitment

Tidio

  1. Source
    • Free: Free
    • Starter: USD 24.17 / month with annual commitment
    • Growth: USD 49.17 / month with annual commitment
    • Plus: USD 300 monthly